Data Connect (Configurable Sync) Overview

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Data Connect (Configurable Sync) Overview

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This feature is only available if you have the Data Connect feature enabled. We are actively soliciting feedback from a small set of early adopters. If you wish to have access to the feature, submit a request at Zuora Global Support.

Zuora sits in an ecosystem of many other systems which often have a need for Zuora's financial data. These use cases and systems can include, but are not limited to:

  • Provisioning, such as fulfilling customer orders based on subscription changes 
  • Financials, such as performing collection processes based on invoice data
  • Customer Support, such as providing subscription information for customer support agent

Data Connect (also known as Configurable Sync) is Zuora's next generation sync capability and infrastructure to fully address these needs, which will enable you to:

  • Sync higher data volumes in a reliable and timely manner
  • Have more data object types available for sync, such as Invoice Item and Taxation Item
  • Configure what is synced at an object and record level
  • View each data change event and errors during a sync process
  • Retry sync if an error occurs
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