In some cases, you might see this message (or a very similar message) after uploading a usage file: "1 usage import is still not completed as of 12/3/12 3:20 PM." If you wait for a while and refresh the page, the message disappears and nothing happens.
In this case, the upload process encountered errors and the usage data was not uploaded successfully. Zuora has a notification that you can configure to provide more details about the error.
To enable this email notification, please do the following steps.
Zuora also recommends that you also enable the Import Processed | Completed Status notification, which will tell you when your usage upload has completed successfully.