How do I redirect email notifications for scheduled bill and payment runs to different email addresses?

Overview

Email notifications for billing and payment runs are sent to the Z-Billing user who created the applicable payment run. If your company has scheduled (recurring) billing and payment runs, you can redirect the email notifications for the billing and payment runs.

Solution

Redirect the email notifications for the billing and payment runs by performing the following steps:

1. Cancel the scheduled billing run or the scheduled payment run. 
2. Have the intended recipient of the email notification recreate the scheduled billing run or recreate the scheduled payment run.