Order Quantity Data Source

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Use the Order Quantity data source to report on how different Orders and Order Actions change quantity over time. For example, let's say you create an Order Action that increases the number of users on a per unit charge. Assume that the charge starts out with 10 users, that this Order Action adds 5 more starting on 7/1/2017, and that the subscription term ends on 12/31/2017. This Order Action would create an Order Quantity metric with a Start Date of 7/1/2017, an End Date of 12/31/2017, and a Value of 5.

See Key Metrics for Orders for more information about order metrics.

Availability

This feature is only available if you have the Order Metrics feature enabled. As of Zuora Billing Release 284, Orders is generally available and the Order Metrics feature is no longer available as a standalone feature.

As of Zuora Billing Release 284, the following Order Metrics have been deprecated. Existing Orders customers who have these metrics will continue to be supported.

The Order ELP and Order Item objects
The "Generated Reason" and "Order Item ID" fields in the Order MRR, Order TCB, Order TCV, and Order Quantity objects

As of Zuora Billing Release 306, Order Metrics is no longer available. Zuora has updated the methodologies for calculating metrics in Orders. The new methodologies are reflected in the following Order Delta Metrics objects.

It is recommended that all customers use the new Order Delta Metrics. If you are an existing Order Metrics customer and want to migrate to Order Delta Metrics, submit a request at Zuora Global Support. Whereas new customers, and existing customers not currently on Order Metrics, will no longer have access to Order Metrics, existing customers currently using Order Metrics will continue to be supported.

If you are an existing Subscribe and Amend customer and want Order Delta Metrics only, you can turn on Orders Harmonization. You can still keep the existing Subscribe and Amend API integrations to create and manage subscriptions.

If the lengths of the charges in a subscription become 0, for example, due to a 0 subscription term, the Order Metrics will not be calculated.

Accessing the Data Source

Navigation: Reporting > Data Sources and select Order Quantity as the data source.

Data Source Details

The following base and related (joint) objects are available for the Order Quantity.

Base Object Description

The following table provides descriptions for the base object.

Object	Description
Order Quantity	The following Order Metrics have been deprecated. Any new customers who onboard on Orders or Orders Harmonization will not get these metrics. The Order ELP and Order Item objects The "Generated Reason" and "Order Item ID" fields in the Order MRR, Order TCB, Order TCV, and Order Quantity objects Existing Orders customers who have these metrics will continue to be supported. Created By ID - The Zuora user who created the metric. Created Date - The date when the metric was created. End Date - The latest date that the metric applies. Generated Reason - The reason why the metrics are generated by the certain order action. The value can be one of the following: IncreaseQuantity - Update Product by increasing the quantity DecreaseQuantity - Update Product by decreasing the quantity ChangePrice - Update Product by changing the price Extension - Create Subscription, Renewal, Extend Term, Add Product, or Resume Contraction - Cancellation, Remove Product, Shrink Term, or Suspend IncreaseQuantity, DecreaseQuantity, and ChangePrice indicate changes in terms of value while Extension and Contraction indicate changes in terms of time period. ID - The internal ID of the metric. Invoice Owner ID - The internal ID of the customer account that is billed for the subscription. In the case of an OwnerTansfer order action, Zuora creates two Order Quantity metrics: An Order Quantity metric where “Order Quantity: Invoice Owner ID” represents the account that was billed for the subscription before the transfer of ownership. An Order Quantity metric where “Order Quantity: Invoice Owner ID” represents the account that is billed for the subscription after the transfer of ownership. The values of these Order Quantity metrics have opposite signs. Order Item ID - The ID of the order item referenced by the order metrics. Start Date - The earliest date that the metric applies. Subscription Owner ID - The internal ID of the customer account that owns the subscription. In the case of an OwnerTansfer order action, Zuora creates two Order Quantity metrics: An Order Quantity metric where “Order Quantity: Subscription Owner ID” represents the account that owned the subscription before the transfer of ownership. An Order Quantity metric where “Order Quantity: Subscription Owner ID” represents the account that owns the subscription after the transfer of ownership. The values of these Order Quantity metrics have opposite signs. Term Number - A number that tells you the position of a term in a subscription, in the context of a recurring business. When a subscription is renewed, the term number will increase by one. Updated By ID - The Zuora user who last updated the metric. Updated Date - The date when the metric was last updated. Value - The delta quantity value. This value could be negative or positive, depending on the purpose of the order action. For example, if the order action is reducing the quantity of the product, this value is negative. The Order Quantity metric is only created for non-zero changes in the quantity.

Object

Description

Order Quantity

Created By ID - The Zuora user who created the metric.
Created Date - The date when the metric was created.
End Date - The latest date that the metric applies.
Generated Reason - The reason why the metrics are generated by the certain order action. The value can be one of the following:
- IncreaseQuantity - Update Product by increasing the quantity
- DecreaseQuantity - Update Product by decreasing the quantity
- ChangePrice - Update Product by changing the price
- Extension - Create Subscription, Renewal, Extend Term, Add Product, or Resume
- Contraction - Cancellation, Remove Product, Shrink Term, or Suspend
IncreaseQuantity, DecreaseQuantity, and ChangePrice indicate changes in terms of value while Extension and Contraction indicate changes in terms of time period.
ID - The internal ID of the metric.
Invoice Owner ID - The internal ID of the customer account that is billed for the subscription.

In the case of an OwnerTansfer order action, Zuora creates two Order Quantity metrics:
- An Order Quantity metric where “Order Quantity: Invoice Owner ID” represents the account that was billed for the subscription before the transfer of ownership.
- An Order Quantity metric where “Order Quantity: Invoice Owner ID” represents the account that is billed for the subscription after the transfer of ownership.
The values of these Order Quantity metrics have opposite signs.
Order Item ID - The ID of the order item referenced by the order metrics.
Start Date - The earliest date that the metric applies.
Subscription Owner ID - The internal ID of the customer account that owns the subscription.

In the case of an OwnerTansfer order action, Zuora creates two Order Quantity metrics:
- An Order Quantity metric where “Order Quantity: Subscription Owner ID” represents the account that owned the subscription before the transfer of ownership.
- An Order Quantity metric where “Order Quantity: Subscription Owner ID” represents the account that owns the subscription after the transfer of ownership.
The values of these Order Quantity metrics have opposite signs.
Term Number - A number that tells you the position of a term in a subscription, in the context of a recurring business. When a subscription is renewed, the term number will increase by one.
Updated By ID - The Zuora user who last updated the metric.
Updated Date - The date when the metric was last updated.
Value - The delta quantity value. This value could be negative or positive, depending on the purpose of the order action. For example, if the order action is reducing the quantity of the product, this value is negative. The Order Quantity metric is only created for non-zero changes in the quantity.

Related Object Description

The following table provides descriptions for related objects.

Object	Description
Account	Information about the customer account that owns the order. This account may not be the account that owns the subscription or is billed for the subscription. You can use the “Order Quantity: Subscription Owner ID” field to determine which account owns the subscription. You can use the “Order Quantity: Invoice Owner ID” field to determine which account is billed for the subscription.
Amendment	The amendment that is tied to the rate plan, if applicable.
Bill To	The contact associated with the account to whom your product or service is billed.
Default Payment Method	The default payment method used to make payments.
Order	The order you want to show the Quantity metrics for.
Order Action	The order action you want to show the Quantity metrics for.
Parent Account	Refers to the parent account associated with the customer account, if applicable.
Product	The product information. Contains the following fields: AllowFeatureChanges Category Created By ID Created Date Description Effective End Date Effective Start Date ID Name NetSuite Integration ID NetSuite Integration Status NetSuite Item Type NetSuite Sync Date SKU Updated By ID Updated Date
Product Rate Plan	The rate plan coming from the product catalog. Contains the following fields: Created By ID Created Date Description Effective End Date Effective Start Date ExternalldSourceSystem Grade ID Name Updated By ID Updated Date
Product Rate Plan Charge	The product rate plan charge information coming from the product catalog. Contains the following fields: Accounting Code Apply Discount To Bill Cycle Day Bill Cycle Type Billing Period Billing Period Alignment Billing Timing Charge Model Charge Type Created By ID Created Date Default Quantity Deferred Revenue Account Description Discount Level End Date Condition ID Included Units Legacy Revenue Reporting List Price Base Max Quantity Min Quantity Name Number Of Period Overage Calculation Option Overage Unused Units Credit Option Price Change Option Price Increase Percentage Rating Group Recognized Revenue Account Revenue Recognition Code Revenue Recognition Rule Name Revenue Recognition Trigger Smoothing Model Specific Billing Period Tax Code Tax Mode Taxable Trigger Event UOM Up To How Many Periods Up To Periods Type Updated By ID Updated Date Usage Records Rating Option Use Discount Specific Accounting Code Use Tenant Default For Price Change Weekly Bill Cycle Day
Rate Plan	Refers to the rate plan or pricing plan information associated with the subscription. Contains the following fields: Amendment Type: Note that a filter on this field using the unequal operator cannot return those Rate Plan records with a blank Amendment Type field. Created By ID Created Date Externally Managed Plan ID: a text field. This field indicates the unique identifier of a rate plan purchased on a third-party store. ID Invoice Owner ID: the invoice owner ID of the subscription that contains the rate plan Name Original Rate Plan ID: the original ID of the subscription rate plan, which is the ID of the subscription rate plan in the version-1 subscription Subscription Owner ID: the subscription owner ID of the subscription that contains the rate plan Subscription Rate Plan Number Updated By ID Updated Date
Rate Plan Charge	The charge information associated with the subscription. Contains the following fields: Accounting Code Apply Discount To Bill Cycle Day Bill Cycle Type Billing Period Billing Period Alignment Billing Timing Charge Model Charge Number Charge Type Charged Through Date Created By ID Created Date DMRC DTCV Description Discount Level Effective End Date Effective Start Date End Date Condition ID Invoice Owner ID: the invoice owner ID of the subscription that contains the rate plan charge Is Last Segment Is Processed List Price Base MRR Name Number of Periods Original ID Overage Calculation Option Overage Unused Units Credit Option Price Change Option Price Increase Percentage Processed Through Date Quantity Rating Group Revenue Recognition Code Revenue Recognition Rule Name Revenue Recognition Trigger Condition Segment Specific Billing Period Specific End Date Subscription Id: the ID of the subscription that contains the rate plan charge Subscription Owner ID: the subscription owner ID of the subscription that contains the rate plan charge TCV Trigger Date Trigger Event Unit of Measure Up To Periods Up To Periods Type Updated By ID Updated Date Version Weekly Bill Cycle Day
Sold To	The contact associated with the account to whom your product or service is sold.
Subscription	The subscription to which the rate plan is associated. Contains the following fields: Auto Renew Cancelled Date Contract Acceptance Date Contract Effective Date Cpq Bundle Json ID Created By ID Created Date Creator Account ID Creator Invoice Owner ID Current Term Current Term Period Type ID Initial Term Initial Term Period Type Invoice Owner ID Invoice Separate Name Notes Opportunity Close Date Opportunity Name Original Created Date Original ID Previous Subscription ID Quote Business Type Quote Number Quote Type Renewal Setting Renewal Term Renewal Term Period Type Service Activation Date Status Subscription End Date Subscription Start Date Term End Date Term Start Date Term Type Updated By ID Updated Date Version
Subscription Bill To	The bill-to contact of a subscription.
Subscription Bill To Snapshot	A copy of the bill-to contact information of a subscription.
Subscription Version Amendment	The amendment that is responsible for creating the particular subscription version. If you have the Orders feature enabled, consider the following depending on different tenant types: If you are in the Orders tenants, the Subscription Version Amendment object is not available; you should use the Order object instead. If you are in the Orders Harmonization tenants, and the subscription version was created through an order, the Subscription Version Amendment object is available. However, if the order has multiple order actions, since the type of amendment is a composite type, the exported data does not include any change detail.