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Orders are contractual agreements between merchants and customers. You can create multiple subscriptions and subscription amendments at once in a single order. All the operations on subscriptions in orders are done by order actions. You can also create order line items to support your non-subscription based business models. Zuora calculates order delta metrics when orders take place. You can retrieve order delta metrics and measure billed and unbilled amounts by order.

If you are an existing Zuora Subscribe and Amend customer, we recommend you enable Orders Harmonization to access the Orders feature. With Orders, you can access both existing functions for subscription and billing management and the new features on Zuora Billing.

The Orders tenant can be identified directly from the tabs listed under the Customers tab.

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