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Overview of gateway integration


Overview of gateway integration

Supported features

The following table provides a quick reference for the supported features. For details about each feature, see the later sections in this article.

Supported payment methods
  • Credit Card/Prepaid Card/Gift Card
  • Debit Cards
  • ACH
Supported payment operations

Validate, Payment, Referenced refund, Non-referenced refund

Support 3D Secure 2.0 No
Support Delayed Capture No
Support Level 2 and Level 3 card data No
Support stored credential transactions No
Support Gateway Options fields No production endpoint used for Zuora gateway integration service


Support Gateway Reconciliation No
Support Payment Method Updater No

Supported payment methods

The gateway integration supports the following payment methods:

  • Credit Card/Prepaid Card/Gift Card, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
  • Debit Cards
  • ACH
    Zuora supports ACH via's (electronic check payment method). Zuora supports eCheck payments that use the WEB or CCD transaction types. See Using ACH with for more information. ACH payment method verification is supported through the ValidiFi account validation service. See Enable the support for ValidiFi account validation for ACH for details.

For more information about setting up payment methods in Zuora, see Define and set up payment methods.

Supported payment operations

The gateway integration supports the following payment operations:

  • Validate
  • Payment
  • Referenced refund
  • Non-referenced refund
    Zuora supports creating non-referenced refunds using credit cards via You must have Expanded Credit-Return Capabilities (ECC) enabled by to use this feature.

Additional gateway information 

Email Notification of Payment Receipt

Both and Zuora have email notifications that can be configured to send out payment receipts when a payment has been processed. See Email Receipt documentation for information on how to configure the email notification in your gateway. Zuora passes along the customer's email address to with the payment transaction so if you have this notification enabled, your customer will receive the below Customer Receipt/Purchase Confirmation.

The following is a sample of the email from

From: "JOHN DOE" <> 

To: "Jan Smith" <>

Sent: Thursday, January 12, 2012 at 11:02 AM
Subject: ABC Company Customer Receipt/Purchase ConfirmationThank you for your order!
Order Information
Merchant:   ABC Company
Description:        null
Invoice Number:     INV00000295
Customer ID:        ABC00000100

Billing Information
Jan Smith
United States

Shipping Information
Total:              US $99.00
American Express Date/Time:12-Jan-2012 11:02:22 AM PT
Transaction ID:     3084961236


John Doe
Billing Manager, ABC Company