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Resolved Issues in 37.017.00.00 and later

Zuora

Resolved Issues in 37.017.00.00 and later

Resolved issues in 37.016.00.00

Not all resolved issues are included on the page below when the release notes are first published. This page will be continuously updated bi-weekly for the subsequent sandbox releases until the next quarterly release. 

Issues resolved in 37.017.00.00

Engineering tracking ID Support tracking ID     Impacted functionality Reported Issue   Resolved Issue
ZR-35621   Reporting An issue with the Accounting Report The execution of the Accounting Report resulted in an error because the MJE period and MJE reversal period used for filtration were added to the report's layout. This issue is now fixed by making the MJE period and MJE reversal period filter-only columns.
ZR-35665   CPD

CPD displays Incorrect data for Data Readiness Exception

Data variance between Reporting and CPD was observed due to the exclusion of extinct revenue contracts only from the Waterfall report and not from other reports like RC Rollforward. This issue is now fixed by removing the previously applied condition to exclude extinct revenue contracts.
ZR-24034 420131 Reporting  An issue with the Audit Trail report generating multiple lines The Audit Trail report generated multiple entries when a role privilege was modified. This issue was due to missing information and the dependent privileges of the parent privilege being changed. This issue is now fixed by incorporating the following information into the Audit Trail report. 
  • Functions is replaced with Role Privilege in the Type field. 

  • Name of the category suffixed with role 

  • Type of the privilege (sub-menu) added with the function name. 

Issues resolved in 37.017.01.00

Engineering tracking ID Support tracking ID     Impacted functionality Reported Issue   Resolved Issue
ZR-35562 469225 LT/ST Unavailability of LT/ST schedules and summaries The system did not generate LT/ST schedules and summaries for Revenue Contacts without current period schedules. This issue is now resolved. 
ZR-34828 469930 Revenue Release  Over recognized revenue 

The system recorded more than 100% of the revenue when a decrease in price was collected for the same period prospective. The system could not process the deferral because the line start date was a future date. This issue is now fixed by configuring the system to accurately defer and release the lines.

 

ZR-36406/ZR-35751 476670/469754 Zuora Revenue Login  An issue with the login  Network latency caused login sessions to expire and redirected you to the login page again. This issue is now fixed. 
ZR-34814   Data Collection The system infinitely generates CM-C

When a sales order line is in a deferred state and CM/CM-R is configured with a fixed credit rule or the CM Def knock-off profile is configured to N, the system will reduce the allocatable, but the CM remains in a deferred state until the line is released to knock off the revenue. The Billed Def amount will be available even though the allocatable is reduced. 

When the sales order is reduced with an amendment, the system infinitely generates CM-C since the CMC could not knock off the revenue. 

This issue is now fixed by introducing the following validations:

  • The Line type is CM or CM-R

  • The original sales order line id or the original invoice line id is not null

Using these validations, the system will stop the line from staging with the CREDIT MEMO CANNOT BE REFERENCED TO EXISTING LINES error message.

Issues resolved in 37.016.04.00

Engineering tracking ID Support tracking ID     Impacted functionality Reported Issue   Resolved Issue
ZR-34872 463305 Data Management An issue with the bundle upload process The bundle upload process failed with an error while uploading the file in the bundle upload template. This issue is now fixed. 
ZR-34871 463381 CPD An issue with CPD’s task status After a job in the CPD is completed, the status changes to Complete, but the SKIP TASK toggle button displays Yes. This issue is now fixed by making code changes to the UI.
ZR-34738 458480 Events Processing An issue with Events Processing When deferred events are present for a large volume of POB data, the system causes a limit issue. Code changes have fixed this issue to avoid unnecessary data accumulation.
ZR-34393 459361 Bundle Incorrect bundle splint amounts  The system started creating multiple bundle lines because multiple versions were collected in the same batch, with each version deriving a newer bundle. This issue is now fixed by making code changes.
ZR-34554 455959   Incomplete journal entries and book entries  This issue occurred because the bundled child triggered the contract modification rule for a new POB/Contract, resulting in bundle lines moving to the new contract. This issue is now fixed.
ZR-34533 459598 Reporting Error in TP report An accurate period ID was not stamped while the hold was released for multi-book customers. This issue is now fixed.
ZR-34360 459342 Reporting  An issue with real-time summarization in summarizing the MJE RCs Real-time summarization was not enabled only for MJE reversals but enabled for other scenarios, resulting in the utilization of the Release field while running custom one-time summarization. This issue is now fixed by adding the real-time summarization for MJE reversals.
ZR-34488 457309 MJE Unable to copy existing approved MJE There was an error when copying existing approved MJEs. This issue is now fixed. 
ZR-34381 459160 Foundation  Unable to de-link RC The de-link operation from Zuora Revenue's UI did not respond as expected, causing failure. This issue is now fixed. 
ZR-30766 451986   Incorrect grouping when an RC  was closed using the Type4 RORD When a new POB and an RC are triggered, the system creates group details, but the time-based grouping detail entries are not created. This issue is now fixed.

Issues resolved in 37.016.05.00

Engineering tracking ID Support tracking ID     Impacted functionality Reported Issue   Resolved Issue
ZR-26671   UI An issue with French translations French translations were not visible in the UI of the LT/ST report. This issue is now fixed by making code changes.
ZR-35170   CPD Incorrect Warning message on the UI of Period Open/Close The Period Open/Close UI displayed an incorrect error message stating, ‘The User role does not have access to the ‘PERIOD CLOSE TASKS’ tab of the Close Process Dashboard while a scheduled job is active. This issue is now fixed, and only the UI buttons are disabled during an active scheduled job.
ZR-35364   Reporting Incorrect Waterfall report date format

The Waterfall report displayed an incorrect date format. This issue is now fixed by making code changes to the DATE and DATE_TIME fields based on the profile's configuration.

ZR-35174 466557 POB

An Issue with displaying Auto POB

AUTO POB was not displayed during a POB setup due to the same being set to invisible. This issue is now fixed.
ZR-35810 468397 Bundle upload

An issue with Bundle Configuration Integration

When a bundle file upload was attempted from SFTP using automation, data did not populate the rpro_bndl_cfg_g table but displayed in the CUST UI table. This issue is now fixed.
ZR-35288 465869 Reporting  Difference in amount in Outbound report This issue occurred because the bundled child triggered the contract modification rule for a new POB/Contract, resulting in bundle lines moving to the new contract. This issue is now fixed.

 

Issues resolved in 37.016.06.00

Engineering tracking ID Support tracking ID     Impacted functionality Reported Issue   Resolved Issue
ZR-35810 468397 Bundle upload An issue with Bundle Configuration Integration When a bundle file upload was attempted from SFTP using automation, data did not populate in the rpro_bndl_cfg_g table but in the CUST UI table. This issue is now fixed.
ZR-35733   CPD Inaccurate data in the Revenue Holds The Revenue Holds sections in the CPD displayed inaccurate dates due to a mismatch between the CPD and the Holds in Workbench. This issue is now fixed by making code changes to include the future-period Revenue Holds in the CPD

Issues resolved in 37.016.00.00 

See Resolved Issues in 37.016.00.00 and Later to get a complete list of all issues resolved in this release.