Configure First Data Account Updater

Knowledge Center > Billing and Payments > Payment Methods > Payment Method Updater > Setting Up Payment Method Updater > Configure First Data Account Updater

Configure First Data Account Updater

This article explains how to configure First Data Account Updater with the Zuora Payment Method Updater. Currently, Zuora's First Data Payment Method Updater service only supports the data of the Visa and Mastercard credit card in the US and Canada regions.

Prerequisites

This feature is in Limited Availability. If you wish to have access to the feature, submit a request at Zuora Global Support

You must register the First Data Account Updater service first and create a First Data PMU in your tenant, then use this instance to certify with First Data.

While registering the First Data Account Updater using your First Data merchant account, you have to request SFTP mailbox from First Data with the following information correctly configured:

Configuration Settings/Questions Value
Select Connection Type    INTERNET
Select Protocol SFTP
How do you wish to receive your files PICK UP
Please provide your preferred authentication method SFTP: Password and SSH Public Key
Do you wish to use PGP/GPG encryption? YES (Binary format)
For files sent to you, do you need the file compressed? NO

After configuring these settings, you must obtain the public PGP key in your Zuora tenant and give it to First Data for the file encryption. 

Configure Zuora PMU for First Data

Navigate to Settings > Payments > Setup Payment Method Updater. On the Setup Payment Method Updater page, select FirstData as the Updater Type and click add payment method updater. If you have already configured a payment method updater profile, make sure to set the one you want to use as the Default.

Once the Add Payment Method Updater page is displayed, you can fill in the necessary information for your account updater profile. The image below shows an example of the information required. An example form filled out is displayed below.

 First Data PMU Configuration Page

Field Descriptions

The following table lists all the form fields from the image above.

Field Name Field Description
Basic Information  
Active Check this box to activate your First Data Account Updater in Zuora. Remember, from Step 1, you have to make sure the payment method updater profile you want to use is marked as the Default.
Name A name for your First Data Account Updater. Enter the name you want to use to identify this updater.
Using Test Environment Available after PMU instance is created. This option allows you to test the PMU process on a maximum of 3000 records per day.
Merchant Name This is the name that identifies the merchant in the First Data system. This information is provided by First Data. If you have more than one merchant account, please clarify with First Data which merchant account to use for the Account Updater service.
Merchant Number This is the number that identifies the merchant in the First Data system. This information is provided by First Data. If you have more than one merchant account, please clarify with First Data which merchant account to use for the Account Updater service.
Visa BIN Assigned by First Data Merchant Services (FDMS). FDMS will identify the Visa Acquirer BIN.
MasterCard ICA Assigned by FDMS. FDMS will identify the MasterCard Acquirer ICA.
System Indicator Assigned by FDMS to identify the region where the merchant registered.
Card Processor Name Assigned by FDMS. FDMS will identify the Acquirer's Name.
Incoming Job Name The job name is an 8-character all uppercase identifier for the Incoming file transmission. This value is provided by First Data.
Outgoing Job Name The job name is an 8-character all uppercase identifier for the Outgoing file transmission. This value is provided by First Data.
SFTP Username The username used for reconciliation.
SFTP Password Password for reconciliation.
Updater Services Select the updater service(s) that you want to use: Visa Account Updater, Mastercard Automatic Billing Updater, or both. You must first be enrolled in the service(s) you want to use through the First Data Account Updater program.
Rules

Specify a value for the Payment Method Updater service to start several days prior to the Bill Cycle Day. 

Zuora recommends using a value of 5 to 7 days prior to the Bill Cycle Day, because the First Data Account Updater service will take approximately 3 to 7 days to process the credit card account information for updates.

Check Only update payment methods for customer accounts associated to this gateway/processor to include only the credit cards for customer accounts with First Data set as the payment gateway (under Billing and Payment Term). Disable this field to send all credit card information to First Data (the default value).

Limitations

Three millions of records are permitted to be submitted per day. 

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