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How do I use Transaction Dates from Payment Operations?


How do I use Transaction Dates from Payment Operations?


Zuora's Payment Operations is our version of Accounts Receivable or the Invoice to Cash process.  This includes the ability to create transactions including Payments, Refunds, Credit Balances (to handle overpayments), Invoice Item AdjustmentsCredit Balance Adjustments and Credit Balance Refunds

Every transaction in Zuora has the following dates: Transaction Date, Created On Date, and Updated On Date. This article discusses how transaction dates can be used.


Transactions can be created in the past, present, or future. The Transaction Date is the date the transaction is effective. The Created On and Updated dates are the actual dates when the transaction was created or updated and have no bearing on payment operations.

Transaction Dates and Transactions

There is one Transaction Date for each transaction, as listed below:

Transaction Transaction Date
Invoice Invoice Date
Payment Payment Date
Refund Refund Date
Credit Balance Adjustment Credit Balance Adjustment Date
Invoice Item Adjustment Invoice Item Adjustment Date

How Zuora Uses Transaction Dates

Zuora uses Transaction Dates in the following ways:

  • Custom reports can and typically should be generated based on Transaction Dates.
  • The Transaction Date determines which transactions are included in the AR Summary by Accounting Code Report.
  • The Invoice Date is used to determine the Due Date and age of the invoice.  The Payment Terms are added to the Invoice Date to determine the Due Date, and aging is determined from the Due Date.