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Create a Payment

Zuora

Create a Payment

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You can create a payment to apply it to one or more invoices. 

This article describes the procedure for creating a payment when the Invoice Settlement feature is not enabled. If you have Invoice Settlement enabled on your tenant, see Create Payments for details.

Create an external payment

  1. Navigate to Payments > Payments in the left navigation section. The payment list is displayed.
  2. Click create payment in the upper right of the view.
  3. In the Customer Account field, click and select a customer from the Customer Account list, or click search to search for an account.
  4. In the Type of Payment field, select External Payment.
  5. In the Payment Date field, enter an effective date for the payment. 
  6. In the Payment Method field, click and select a payment method from the list. If the account has a default payment method specified, the payment method will default to that default payment method.
  7. In the Payment Total field, enter the payment total amount.
  8. (Optional) Enter a Reference ID and a Comment.
  9. If you want to view or select an accounting code, click Additional Fields and select the code in the Accounting Code field. See Overriding Accounting Codes on Payments for instructions on selecting an accounting code. 
  10. Check the boxes next to the invoices for which you want to apply the payment.
  11. Click create payment to process the payment.

Create an electronic payment

  1. Navigate to Payments > Payments in the left navigation section. The payment list is displayed.
  2. Click create payment in the upper right of the view.
  3. In the Customer Account field, click and select a customer from the Customer Account list, or click search to search for an account.
  4. In the Type of Payment field, select Electronic Payment.
  5. In the Payment Method field, click and select a payment method from the list. If the account has a default payment method specified, the payment method will default to that default payment method.
  6. Click View Detail next to the Payment Method to see the detailed information about the payment method in a pop-up window.
  7. (Optional) From the Transaction Source list, select one of the following options. For gateways that do no support unscheduled transactions, if you select the unscheduled transaction option in this field, the transaction will be processed as a recurring transaction. See Support for stored credential transactions overview for gateways that support unscheduled transactions.
    • Cardholder Initiated Unscheduled Transaction: Cardholder-initiated transaction (CIT) that does not occur on scheduled or regularly occurring dates.
    • Merchant Initiated Recurring Transaction: Merchant-initiated transaction (MIT) that occurs at regular intervals.
    • Merchant Initiated Unscheduled Transaction: Merchant-initiated transaction (MIT) that does not occur on scheduled or regularly occurring dates.
    • Merchant Initiated MOTO Transaction: Mail Order Telephone Order (MOTO) payment transaction. This option is only available for credit card payments on Stripe v2. 
      For a MOTO payment through Stripe v2, the MOTO transaction indicator will be included in the request to the gateway and a recurring stored credential profile will be created for the payment method used to process the payment. The network transaction ID (NTI) will be returned in the authorization response.
  8. For the Electronic Payment method, the payment total defaults to the total amount due for all outstanding invoices within the account, but can be modified if needed.
  9. (Optional) In the Comment field, enter a comment for this payment.
  10. If you want to view or select an accounting code, click Additional Fields and select the code in the Accounting Code field. See Overriding Accounting Codes on Payments for instructions on selecting an accounting code. 
  11. Check the boxes next to the invoices for which you want to apply the payment.
  12. Click create payment to process the payment.