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View details of single version subscriptions

Zuora

View details of single version subscriptions

You can perform the following tasks on the top right of the subscription detail page of single version subscriptions. 

The subscription detail page of single version subscriptions includes the following sections:

Basic Information

The Basic Information section includes information about the subscription, the preview of the next invoice, additional information about billing and payment as well as the quota, and custom field information. 

The subscription information includes:

Field

Description

Customer Account

Click the customer account name to view more details about the subscription owner account.

Invoice Owner

Click the invoice owner name of the subscription to view more details about the invoice owner account. 

Subscription Period

Displays the subscription period indicated through the subscription start and end dates.

Current Term

Displays the current term indicated through the term start and end dates.

 

Auto renew on or off indicates whether the subscription is automatically renewed after the current term.

Net MRR

Displays net Monthly Recurring Revenue (MRR). For MRR types, see Monthly Recurring Revenue.

Click the Mrr Trending link to monitor the subscription lifecycle and MRR trending.

Net TCV

Displays net Total Contract Value (TCV), see Order Metrics.

Preview of the next invoice includes:

Field

Description

Billing Period

Displays the billing period

Sub Total

Displays the total amount of the invoice.

Discount

Displays the discount applied.

Total

Displays the net amount of the invoice. 

You can click More details in this Basic Information section to open a panel at the right, and switch between the Additional Information and Custom Fields tabs on the panel to view more information.

Additional information includes Billing & payment and Quote information.

Billing & payment information includes:

Field

Description

Invoice Separately

Displays whether to create independent invoices per subscription.

Notes

Displays commentary for the subscription.

Quote information includes:

Field

Description

Quote Number

Displays the unique identifier of the Quote.

Quote Type

Displays the Quote type that represents the subscription lifecycle stage, such as New, Amendment, Renew, or Cancel.

Quote Business Type

Displays the specific identifier for the type of business transaction the Quote represents, such as New, Upsell, Downsell, Renewal, or Churn.

Opportunity Name

Displays the unique identifier of the Opportunity.

Opportunity Close Date

Displays the closing date of the Opportunity.

Change History

The following is an example of the Change History. After you revert the order O-00000637, a Revert Order O-00000638 is automatically generated, including the Revert Order order action performed on O-00000637. 

Single version subscription change history.png

For more information, see Change history.

Products

In the Products section, you can select Latest Pricing or As of Today in the drop-down list.

  • If the Latest Pricing option is selected, for charges, the latest charge segments are listed.
  • If the As of Today option is selected, for charges, charge segments as of today are listed.

The table below lists fields and descriptions for products.

Field

Description

Plan

You can perform the following steps:

  • Click the charge model link to view the plan details displayed in the right panel.
  • Hover the product name to view the product summary or directly click the name to view product details. 

Charge Name

Click one of the following to view details:

  • Product rate plan charge name: If clicked, a right panel displays. You can switch between the following tabs to view the corresponding charge details. 
    • Basic Information
    • Charge Amount
    • Timing & Frequency
    • Finance

    The charge details vary based on the charge model and types. For general explanations of the charge information, see View charge details.

    For recurring charges, the Price Change On Subscription Renewal field is not editable if the subscription is canceled or expired.

  • History icon: Click this icon to view charge segments of the charge

Type/Model

Displays the charge type and charge model

Quantity

Displays the quantity for the charge. 

The value is always 1 for the Delivery Pricing charges. If all charges under a rate plan are the Delivery Pricing charges, this field is not available.

Price

Charge price, for example, unit price.

Start - End

Start and end dates of displayed charge segments. 

  • If Latest Pricing is selected, this field indicates the period between the start date and the end date of the latest charge segment.
  • If As of Today is selected, this field indicates the period between the start date of the first charge segment and the end date of the latest charge segment. 

Transactions

The Transactions section includes the following tabs and information: 

  • Invoices
  • Credit Memos
  • Debit Memos
  • Order Line Items

Each invoice includes the following information:

Field

Description

Invoice Number

Displays the unique identifier for the invoice. For example, INV00000001.

Invoice Date

Displays the invoice date

Due Date

Displays the invoice due date.

Amount

Displays the net amount of the invoice.

Balance

Displays the invoice balance. 

Status

Displays whether the invoice is in a draft, posted, or canceled status.

Each credit memo includes the following information:

Field

Description

Memo Number

Displays the unique identifier for the credit memo. For example, CM00000001.

Invoice

Displays the invoice number to which the credit memo applies. 

Amount

Displays the credit amount for the invoice.

Unapplied Amount

Displays the unapplied payment amount

Transaction Date

Displays the transaction date

Status

Displays the status of the credit memo. The available status is draft, generating, error, posted, canceled, cancel in progress, or pending for tax.

Each debit memo includes the following information:

Field

Description

Debit Memo Number

Displays the unique identifier for the debit memo. For example, DM00000007.

Invoice

Displays the invoice number to which the debit memo applies.

Amount

Displays the debit amount for the invoice.

Balance

Displays the debit memo balance

Debit Memo Date

Displays the date when this memo is created. If the credit memo is created by bill runs, the memo date is the invoice date.

Status

Displays the status of the debit memo. The available status is draft, generating, error, posted, canceled, cancel in progress, or pending for tax.

Each order line item includes the following information.

The Order Line Items feature is now generally available. You need to enable the Orders or Orders Harmonization feature to access the Order Line Items feature. 

Field

Description

Item Name

Displays the name of the order line item.

Order

Displays the order number containing the order line item.

Line Category

Displays whether the category of the order line item is Sales or Return.

Item state

Displays item state. The possible value is Executing, Booked, Sent To Billing, Complete orCanceled.

Quantity

Displays the quantity of the items to be purchased or returned depending on whether the Line Category is Sales or Return.

Amount

Displays the charge amount calculated by multiplying the Quantity and Amount Per Unit values of the order line item.

Orders

In the Orders section, you can view all related orders in the All tab, or you can click one of the following tabs to view orders in the following order statuses. 

  • Pending
  • Draft
  • Reverted
  • Cancelled

For more information, see order status.