View details of single version subscriptions
You can perform the following tasks on the top right of the subscription detail page of single version subscriptions.
- Cancel Subscriptions
- Create Order
- More > Preview
- More > Create Bill Run
- More > Attachments
- More > Create Delivery Adjustment
The subscription detail page of single version subscriptions includes the following sections:
Basic Information
The Basic Information section includes information about the subscription, the preview of the next invoice, additional information about billing and payment as well as the quota, and custom field information.
The subscription information includes:
Field |
Description |
---|---|
Customer Account |
Click the customer account name to view more details about the subscription owner account. |
Invoice Owner |
Click the invoice owner name of the subscription to view more details about the invoice owner account. |
Subscription Period |
Displays the subscription period indicated through the subscription start and end dates. |
Current Term |
Displays the current term indicated through the term start and end dates. Auto renew on or off indicates whether the subscription is automatically renewed after the current term. |
Net MRR |
Displays net Monthly Recurring Revenue (MRR). For MRR types, see Monthly Recurring Revenue. Click the Mrr Trending link to monitor the subscription lifecycle and MRR trending. |
Net TCV |
Displays net Total Contract Value (TCV), see Order Metrics. |
Preview of the next invoice includes:
Field |
Description |
---|---|
Billing Period |
Displays the billing period. |
Sub Total |
Displays the total amount of the invoice. |
Discount |
Displays the discount applied. |
Total |
Displays the net amount of the invoice. |
You can click More details in this Basic Information section to open a panel at the right, and switch between the Additional Information and Custom Fields tabs on the panel to view more information.
Additional information includes Billing & payment and Quote information.
Billing & payment information includes:
Field |
Description |
---|---|
Invoice Separately |
Displays whether to create independent invoices per subscription. |
Notes |
Displays commentary for the subscription. |
Quote information includes:
Field |
Description |
---|---|
Quote Number |
Displays the unique identifier of the Quote. |
Quote Type |
Displays the Quote type that represents the subscription lifecycle stage, such as New, Amendment, Renew, or Cancel. |
Quote Business Type |
Displays the specific identifier for the type of business transaction the Quote represents, such as New, Upsell, Downsell, Renewal, or Churn. |
Opportunity Name |
Displays the unique identifier of the Opportunity. |
Opportunity Close Date |
Displays the closing date of the Opportunity. |
Change History
The following is an example of the Change History. After you revert the order O-00000637, a Revert Order O-00000638 is automatically generated, including the Revert Order order action performed on O-00000637.
For more information, see Change history.
Products
In the Products section, you can select Latest Pricing or As of Today in the drop-down list.
- If the Latest Pricing option is selected, for charges, the latest charge segments are listed.
- If the As of Today option is selected, for charges, charge segments as of today are listed.
The table below lists fields and descriptions for products.
Field |
Description |
---|---|
Plan |
You can perform the following steps:
|
Charge Name |
Click one of the following to view details:
The charge details vary based on the charge model and types. For general explanations of the charge information, see View charge details. For recurring charges, the Price Change On Subscription Renewal field is not editable if the subscription is canceled or expired.
|
Type/Model |
Displays the charge type and charge model. |
Quantity |
Displays the quantity for the charge. The value is always 1 for the Delivery Pricing charges. If all charges under a rate plan are the Delivery Pricing charges, this field is not available. |
Price |
Charge price, for example, unit price. |
Start - End |
Start and end dates of displayed charge segments.
|
Transactions
The Transactions section includes the following tabs and information:
- Invoices
- Credit Memos
- Debit Memos
- Order Line Items
Each invoice includes the following information:
Field |
Description |
---|---|
Invoice Number |
Displays the unique identifier for the invoice. For example, INV00000001. |
Invoice Date |
Displays the invoice date. |
Due Date |
Displays the invoice due date. |
Amount |
Displays the net amount of the invoice. |
Balance |
Displays the invoice balance. |
Status |
Displays whether the invoice is in a draft, posted, or canceled status. |
Each credit memo includes the following information:
Field |
Description |
---|---|
Memo Number |
Displays the unique identifier for the credit memo. For example, CM00000001. |
Invoice |
Displays the invoice number to which the credit memo applies. |
Amount |
Displays the credit amount for the invoice. |
Unapplied Amount |
Displays the unapplied payment amount. |
Transaction Date |
Displays the transaction date. |
Status |
Displays the status of the credit memo. The available status is draft, generating, error, posted, canceled, cancel in progress, or pending for tax. |
Each debit memo includes the following information:
Field |
Description |
---|---|
Debit Memo Number |
Displays the unique identifier for the debit memo. For example, DM00000007. |
Invoice |
Displays the invoice number to which the debit memo applies. |
Amount |
Displays the debit amount for the invoice. |
Balance |
Displays the debit memo balance. |
Debit Memo Date |
Displays the date when this memo is created. If the credit memo is created by bill runs, the memo date is the invoice date. |
Status |
Displays the status of the debit memo. The available status is draft, generating, error, posted, canceled, cancel in progress, or pending for tax. |
Each order line item includes the following information.
The Order Line Items feature is now generally available. You need to enable the Orders or Orders Harmonization feature to access the Order Line Items feature.
Field |
Description |
---|---|
Item Name |
Displays the name of the order line item. |
Order |
Displays the order number containing the order line item. |
Line Category |
Displays whether the category of the order line item is Sales or Return. |
Item state |
Displays item state. The possible value is Executing, Booked, Sent To Billing, Complete orCanceled. |
Quantity |
Displays the quantity of the items to be purchased or returned depending on whether the Line Category is Sales or Return. |
Amount |
Displays the charge amount calculated by multiplying the Quantity and Amount Per Unit values of the order line item. |
Orders
In the Orders section, you can view all related orders in the All tab, or you can click one of the following tabs to view orders in the following order statuses.
- Pending
- Draft
- Reverted
- Cancelled
For more information, see order status.