Deleting Subscriptions

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Deleting Subscriptions

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This feature is unavailable if you have the Orders feature enabled. See Overview of Orders and Order Metrics for more information.

You can delete a subscription only if an invoice has not been generated. 

Deleting Subscriptions

To delete a subscription:

  1. Navigate to Customers > Customer Accounts in the left-hand navigation section.
  2. Select the customer account with the subscription that you want to delete.
  3. In the Customer Account detail screen, Scroll to the Subscriptions and Amendments area and click the Subscription Number of the subscription that you want to delete.
  4. Click Delete, then click OK to confirm the action. 
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