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Zuora Quotes Versions < 10.0

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Zuora Quotes Versions < 10.0

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This article describes the current deprecation policy for Zuora CPQ legacy versions.

Deprecation policy 

This policy will only affect you if you are on the following versions:

  • Zuora Quotes Versions < 10.0

    • 9.0, 9.1, 9.1.1, 9.1.2, 9.1.3, 9.2, 9.2.1, 9.3, 9.4, 9.5, 9.6, 9.6.1, 9.7, 9.8, 9.9, 9.9.1, 9.10, 9.11, 9.11.1, 9.12, 9.13, 9.14, 9.14.1, 9.15, 9.15.1, 9.15.2, 9.16, 9.16.1, 9.17, 9.18, 9.19, 9.19.1, 9.19.2, 9.20, 9.21, 9.21.2, 9.22, 9.23, 9.24.1, 9.24.2, 9.25, 9.25.1, 9.26, 9.26.1, 9.27, 9.28, 9.29, 9.29.1, 9.30, 9.31, 9.31.1, 9.31.3, 9.32.1, 9.33.1, 9.34, 9.35, 9.36, 9.37, 9.38.1, 9.39, 9.40, 9.41, 9.41.1, 9.41.2, 9.41.3, 9.42, 9.42.1, 9.43, 9.43.1, 9.43.2

See Check the Current Version for how to check the version of your Zuora CPQ packages.

This policy will take full effect on November 30, 2024. At that point, any customers who are still using these versions will be required to upgrade to version 10 or higher. As a best practice, it is recommended to upgrade to the latest version of CPQ; however, the minimum requirement is to upgrade to at least 10.0.

Upgrading can be done in stages within the timeline that makes sense for your organization to allocate resources to testing the upgrades in Sandbox Orgs before upgrading Production Orgs. Please see the schedule below for a full explanation of the timeline.

Upgrade paths 

We recommend that you upgrade to the latest packages of Zuora Quotes. The package upgrades are designed to be self-service and backward compatible, but if you require heavy customizations that need technical expertise, contact your Zuora account team who can advise you on resources available to you, including Zuora Services.

For further information about the upgrades, refer to the following article in the Zuora KnowledgeCenter:

Deprecation schedule 

November, 2023

This upgrade policy article is available in the Knowledge Center.

Support starts proactive communication to the customers on the affected versions to be deprecated.

The upgrade policy announcement is sent to all Zuora Quotes and Zuora 360 customers.
April, 2024 A general reminder is sent to all customers of impacted versions about the timeline and the package links.
July 31, 2024
  • A reminder is sent to all customers on version 9.43.2 or earlier of the pending deprecation date.
  • End of support.
November 30, 2024
  • The installation links for the affected versions are removed. Zuora will officially deprecate Zuora Quotes versions 9.43.2 or earlier, which will no longer be operable.
  • End of life.

Check the current version 

To check the currently installed version, complete the following steps:

  1. In Salesforce, navigate to Setup > Installed Packages.
  2. Check the version numbers for the Zuora Quotes package

More information 

Please contact Zuora Support or send an email to ZuoraCSM@zuora.com if you have any questions about this policy.