Future Deprecation Schedule

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We have established a deprecation schedule for legacy versions to streamline the Subscription Quoting experience provided by Zuora CPQ and ensure our customers have the best experience possible.

We aim to support our customers and provide a clear roadmap for the application's future. By deprecating outdated features, we can focus on enhancing and optimizing the application to meet evolving business needs. We are committed to providing resources, documentation, and support channels to assist our customers throughout the transition process and help them take full advantage of the latest features and functionalities in Zuora CPQ.

Zuora will deprecate versions in waves to provide full transparency until all versions below 10.0 are no longer supported. Here is the deprecation outlook for planning purposes. We will continue to put out early and frequent communications about these future version deprecation waves.

Zuora Quotes versions 8.11.1 or earlier

This policy will only affect you if you are on the following versions:

8.0, 8.0.1, 8.0.2, 8.0.3, 8.2.1, 8.3, 8.4, 8.6, 8.7, 8.8.1, 8.9, 8.10.1, 8.10.2, 8.11, 8.11.1

Deprecation Schedule - 8.11.1 or earlier
September, 2023	This upgrade policy article is available in the Knowledge Center. Support starts proactive communication to the customers on the affected versions to be deprecated. The upgrade policy announcement is sent to all Zuora Quotes and Zuora 360 customers.
December, 2023	A general reminder is sent to all customers of impacted versions about the timeline and the package links.
February, 2024	A reminder is sent to all customers on version 8.11.1 or earlier of the pending deprecation date.
April, 2024	The installation links for the affected versions are removed. Zuora will officially deprecate Zuora Quotes versions 8.11.1 or earlier, which will no longer be operable.

Zuora Quotes versions 9.43.2 or earlier

This policy will only affect you if you are on the following versions:

9.0, 9.1, 9.1.1, 9.1.2, 9.1.3, 9.2, 9.2.1, 9.3, 9.4, 9.5, 9.6, 9.6.1, 9.7, 9.8, 9.9, 9.9.1, 9.10, 9.11, 9.11.1, 9.12, 9.13, 9.14, 9.14.1, 9.15, 9.15.1, 9.15.2, 9.16, 9.16.1, 9.17, 9.18, 9.19, 9.19.1, 9.19.2, 9.20, 9.21, 9.21.2, 9.22, 9.23, 9.24.1, 9.24.2, 9.25, 9.25.1, 9.26, 9.26.1, 9.27, 9.28, 9.29, 9.29.1, 9.30, 9.31, 9.31.1, 9.31.3, 9.32.1, 9.33.1, 9.34, 9.35, 9.36, 9.37, 9.38.1, 9.39, 9.40, 9.41, 9.41.1, 9.41.2, 9.41.3, 9.42, 9.42.1, 9.43, 9.43.1, 9.43.2

Deprecation Schedule - 9.43.2 or earlier
November , 2023	This upgrade policy article is available in the Knowledge Center. Support starts proactive communication to the customers on the affected versions to be deprecated. The upgrade policy announcement is sent to all Zuora Quotes and Zuora 360 customers.
March, 2024	A general reminder is sent to all customers of impacted versions about the timeline and the package links.
June, 2024	A reminder is sent to all customers on version 9.43.2 or earlier of the pending deprecation date.
October, 2024	The installation links for the affected versions are removed. Zuora will officially deprecate Zuora Quotes versions 9.43.2 or earlier, which will no longer be operable.

More information

Please contact Zuora Support or send an email to ZuoraCSM@zuora.com if you have any questions about this policy.