Universal Payment Connector (UPC) and Open Payment Method (OPM) services are frameworks developed by Zuora, which allow you to integrate your custom payment gateway and payment method to Zuora subscription, billing, and revenue management in a dynamic and flexible manner. With the support of UPC, you are able to create and integrate your custom payment gateway. OPM offers the capabilities to create your custom payment method type and payment method.
The custom payment method of the defined type can only be used with the custom payment gateway. It cannot be used with the Zuora out-of-box gateway integration such as GoCardless, Stripe, etc. The connections of Zuora's custom payment gateway integration are expected to be synchronous.
It is recommended to leverage a 3rd party tokenization service that is usually provided by the gateway, because payment method types requiring PCI are not supported by UPC and OPM.
For payment operations and features that are supported or not supported by UPC and OPM services, see the information in the Compatibility table.
To set up your custom payment gateway and custom payment method, complete the following steps. Click each step for details.
- Contact Zuora Global Support to enable the UPC service on your Zuora tenant.
- Set up a web server outside of Zuora as the payment hub.
- Create and configure your custom payment gateway through the Zuora UI.
- Configure and manage your custom payment method type through the “Custom Payment Method Types” API operations.
- Refresh and synchronize the custom payment method type settings through the Zuora UI.
- Enable your custom payment method type through the Zuora UI.
- Create your custom payment method of the defined type through the Zuora UI or the REST API.
To export data related to custom payment gateways and the custom payment methods, see Export data of custom payment gateways and custom payment methods.
The following table describes the compatibility of the custom payment gateway and payment method type with the Zuora features.
Notes for Zuora SOAP APIs
You cannot use the SOAP APIs to create, update, or delete a custom payment method. You can use the SOAP API to retrieve the following fields of a custom payment method:
MethodReferenceId: The identification reference of the custom payment method.
UserReferenceId: The identification reference of the user or customer account.
SubType: The identification reference indicating the subtype of the custom payment method.
MethodSpecificData: The JSON string containing definition data of the custom payment method.
If you have created a custom payment method through the Zuora UI or the REST APIs, you can then use your custom payment method in other SOAP APIs by specifying the
PaymentMethodId field if it is available in the SOAP API. For example, you can specify the ID of your custom payment method in the
PaymentMethodId field of the CRUD: Create a payment SOAP API and create a payment.