Zuora Collections Entitlements
This article describes the features and services that come with Zuora Collections.
The entitlements below became effective May 20, 2025. For customers whose relationship with Zuora is governed by prior versions of our entitlements and/or other contract terms, please instead consult your applicable contract terms.
Zuora Collections Functionality | Core | Pro | Elite |
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Unlimited Users | ![]() |
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Unlimited Customer Bots | ![]() |
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Collector Performance Management | ![]() |
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Dynamic Dashboards, Reporting & Statements | ![]() |
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Multiple Accounting Systems | ![]() |
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Activity & Dispute Tracker | ![]() |
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Cashflow Insights & Forecasting | ![]() |
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Unified AR Inbox | ![]() |
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Smart Document Management | ![]() |
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Collections - Slack Collaboration | ![]() |
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Collections - Customer Portal & Collaboration | ![]() |
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Collections - Multi-Currency & Account Hierarchy | ![]() |
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Collections - ERP Integration | ![]() |
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Collections - Salesforce Collaboration | ![]() |
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Collections - Customizable Workflows | 5 | ||
Collections - Custom Reports | 5 |