Define collection planning preferences
You can choose between amount-based targets or invoice parameter-based targets for collections. Amount-based targets offer a straightforward method of goal setting, allowing collectors to focus on achieving a predetermined monetary target within a specified timeframe. Invoice parameter-based targets provide a more nuanced approach, allowing collectors to set targets based on specific invoice parameters such as age or priority.
- Navigate to Settings -> Collections Management -> Collection Planning.
- Choose the collection period timeframe of month or week.
- Choose the collection type.
- For invoice-based targets, define the conditions that must be met to qualify invoices for collections.
- For amount-based targets, you set a target at the start of the collection period.
- Save your changes. The settings you made may also impact the current period.
- Optionally, you can edit targets by collection owner from the Collector Management page.