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Collector Dashboard

Zuora

Collector Dashboard

The Collector Dashboard shows a comprehensive view of an individual collector's targets, progress, and actionable items so that they can effectively manage collections activities and drive results. From this dashboard, collectors can:

  • Track targets vs. current progress
  • View assigned activities
  • Understand the financial status of each customer
  • Access customer replies to previous communications 
  • Follow-up on outstanding invoices
  • Identify receivables related to their customers that require immediate action
  • View account-level information about disputed, escalated, flagged, critical invoices, invoices with open promises to pay (PTP), and overdue invoice splits
  • Prioritize collection efforts, meet organizational objectives, and contribute to company's overall financial health