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Real-Time Reconciliation events for Alipay

Zuora

Real-Time Reconciliation events for Alipay

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Zuora supports the following event types for Real-Time Reconciliation on the Alipay payment gateway integration:

Alipay object Alipay event Zuora action
Payment notifyPayment

If the event is successful:

  • Zuora updates Gateway State to "Settled" on the Payment transaction.
  • Zuora updates Gateway Reconciliation Status to "COMPLETED" and populates Gateway Reconciliation Reason.

If the event fails:

  • Zuora updates Gateway State to "FailedToSettle" on the payment transaction. Gateway Reconciliation Reason is populated with the reason information but Gateway Reconciliation Status is not populated.
  • Zuora creates an external refund with the reason code set to "Payment Rejection" if the code is active in the Reason Codes list. Otherwise, Zuora creates an external refund with the reason code set to the default reason code in the list.
  • If the Support refunding payments from the credit balance with Gateway Reconciliation setting is enabled, a credit balance refund will be created. See Refund payments with credit balance in gateway reconciliation for more information.
Payment Method notifyRegistration Zuora closes the Alipay payment method if the access token is revoked at Alipay.