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Connect Marketplace

The Connect Marketplace enables you to purchase apps that enhance the capabilities of Zuora Central. Each app that is listed on the Connect Marketplace has been certified as secure and scalable by Zuora.

To access the Connect Marketplace from your Zuora tenant, navigate to My Connect > Marketplace:

Zuora_Tenant_Connect.png

If the My Connect menu is not available in your Zuora tenant, contact Zuora Global Support. Include your tenant's ID and environment type in the request.

To purchase apps in the Connect Marketplace and install the apps in your Zuora tenant, you must have a Zuora Connect account. To sign up, visit https://connect.zuora.com/users/register. See Signup for a Zuora Connect Account for more information.

Purchase an App

To purchase an app for your organization:

  1. Log into your Zuora tenant.
  2. Navigate to My Connect > Marketplace, then locate the app to purchase.
  3. Click Purchase on the app's overview page.

Zuora will then contact you with information about completing the purchase and setting up the app.

Purchased apps can be used by all of your organization’s Zuora administrators and Zuora standard users. See the "Control Access to My Connect" section for more information.

To view the apps that have been purchased for your organization, navigate to My Connect > Purchases in your Zuora tenant.

Link Your Zuora Tenant and My Connect

Before you can install any apps in your Zuora tenant, you must link your Zuora tenant with your Zuora Connect account. This step grants apps permission to access your Zuora tenant. The authentication credentials for your Zuora tenant will be stored in a Zuora Connect login.

To create a Zuora Connect login for your Zuora tenant:

  1. Log into Zuora Connect.

  2. Navigate to My Connect > Tenants, then click New Login and select Zuora:

    Connect_New_Login_Menu.png

    The New Login dialog box opens:

    Connect_New_Login.png

  3. Enter the username and password of a user account in your Zuora tenant. Apps will access your Zuora tenant as this user.

    Zuora recommends that you enter the username and password of an API-only user account. This will prevent unexpected disruption when running apps. See Create an API User for more information.

    See Manage Users and User Roles for how to manage user accounts in your Zuora tenant.

  4. Click Save Login.

You are now ready to install apps in your Zuora tenant.

Install an App in Your Zuora Tenant

To install a purchased app:

  1. Log into Zuora Connect.

  2. Navigate to My Connect > Tenants, then hover over the Zuora Connect login for your Zuora tenant, then click Apps:

  3. Connect_Apps_Button.png

    An overview page for your Zuora tenant opens.

  4. Click the Apps tab.

  5. Click New, then select the app that you want to install:

    Connect_New_App.png

    The New Configuration dialog box opens:

    Connect_New_Configuration.png

  6. Enter the following details in the New Configuration dialog box:

    • Name - Used to describe the instance of the app. Enter a name that will help you to identify the app.
    • Run Mode - If there are multiple run modes available, see the app's documentation for how to choose a run mode.
    • Execution - Select External unless otherwise specified in the app's documentation. Contact your Engagement Manager or Zuora Global Support if you have further questions.
    • Build Name - Select Production - US unless otherwise specified in the app's documentation. Contact your Engagement Manager or Zuora Global Support if you have further questions.
    • Source, Target, etc - Select the Zuora Connect login that has the authentication details of your Zuora tenant. If you are required to select multiple Zuora Connect logins, see the app's documentation for more information.

Zuora Connect starts an instance of the app. If you hover over the instance, Zuora Connect displays an Actions menu that you can use to manage the instance:

Connect_Instance_Actions.png

The available actions include:

  • Edit Task - Modify the details that you entered in the New Configuration dialog box.
  • Stop Task - Stop the instance of the app.
  • Share Task - Share the app instance with another user.
  • Launch - View the user interface of the app.
  • Favorite - Pin the app to the Zuora Connect dashboard.

See the app's documentation for how to configure and use the app.

Share an App Instance

Sharing an app instance enables other Zuora Connect users to access the same app configuration.

To share an app instance, navigate to your Zuora tenant's apps in Zuora Connect, then hover over the app instance and click Share Task.

FAQs

  • Who can I share app instances with?

    You can share app instances with anyone who has an approved Zuora Connect account, including Zuora consultants.

  • Can I control what someone can do with a shared app instance?

    As the owner of a shared app instance, you can grant the following permissions to other users:

    • Read Access - Enables the user to view and clone the app instance.

    • Write Access - Enables the user to delete, edit, stop, and run the app instance.

  • If I share an app instance with someone, will they be required to purchase the app?

    Other users are not required to purchase the app, but they will only have access to the shared app instance.

  • If someone clones an app instance, are the Zuora tenant logins or external logins also cloned? If so, will this expose any of my authentication credentials?

    Zuora tenant logins and external logins are not cloned. The username will be exposed, but the password is encrypted and will not be exposed. Other users will not be able to edit the username or password.

    When you create a Zuora Connect login for your Zuora tenant, Zuora recommends that you use the authentication credentials of an API-only user account. See the "Link Your Zuora Tenant and My Connect" section for more information.

  • Can I unshare an app instance?

    As the owner of a shared app instance, you can revoke permissions at any time.

Control Access to My Connect

To prevent a user from accessing the My Connect menu in your Zuora tenant, assign the user a Zuora Platform role that has the permission "API Write Access" disabled.

The default Zuora Platform roles "Standard User" and "Administrator" have the "API Write Access" permission enabled. See Platform Roles for more information.

Develop an App

If you are a developer and are interested in building an app, get started at Quick Start.

 

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