Your Zuora tenant has one Payments user role by default, the Zuora Payments Standard User role. You can also create custom Payments user roles as needed by clicking Add new role.
To access the Payments user roles and permissions, perform the following steps:
All permissions apply to the Zuora UI and API users.
The following table describes the Payments user permissions, and shows whether each permission is enabled for Zuora Payments Standard Users.
|Area||Permission||Description||Granted to Standard User?|
|Payments||Process External Payment||See Create a Payment.||Yes|
|Cancel External Payment||See "Cancel a Payment" in Cancelling, Voiding, and Deleting Payments.||Yes|
|Process Electronic Payment||See Create a Payment.||Yes|
|Cancel Electronic Payment||See "Cancel a Payment" in Cancelling, Voiding, and Deleting Payments.||Yes|
|Override Transferred to Accounting||Change the Transferred to Accounting field of a payment from Yes to a different value.||No|
|Delete Payment||Delete voided or canceled payments.||Yes|
|Override Accounting Code||See Overriding Accounting Codes on Payments.||No|
|Hide Cancelled Payments||Hide cancelled payments in the list of payments in the Zuora UI and in the Account Summary REST API call response.||No|
|Payment Runs||Manage Payment Runs|| |
The Process Electronic Payment permission also needs to be allowed for a Manage Payment Runs role to work.
|Refunds||Override Transferred to Accounting||Change the Transferred to Accounting field of a refund from Yes to a different value.||No|
|Change Reason Code||Change the reason code on an existing transaction.||Yes|
|Issue External Refund||See "Creating a Payment Refund" in Creating Refunds.||Yes|
|Issue Electronic Refund||See "Creating a Payment Refund" in Creating Refunds.||Yes|
|Cancel External Refund||Cancel an external refund.||Yes|
|Cancel Electronic Refund||Cancel an electronic refund.||Yes|
|Credit Balance||Override Transferred to Accounting||Change the Transferred to Accounting field of a refund from Yes to a different value.||No|
|Credit Balance Electronic Refund||See Cancel and Refund Credit Balances.||No|
|Create Credit Balance Adjustment||See Create a Credit Balance Adjustment.||Yes|
|Cancel Credit Balance Adjustment||See Cancel a Credit Balance Adjustment.||Yes|
|Delete Cancelled Credit Balance Adjustment||Delete cancelled credit balance adjustments.||Yes|
|Credit Balance External Refund||See Cancel and Refund Credit Balances.||Yes|
|Admin||Manage Payments Settings||Allows users to access Payment Settings.||Yes|