Skip to main content

Parent and event category code for Events and Notifications

Zuora

Parent and event category code for Events and Notifications

Zuora categorizes standard events based on their associated objects. Each standard event has a unique event category code and falls under a parent category, represented by a unique parent category code.

  • Parent category code: This code represents a product area or object in Zuora. You can specify a parent category as the related event in an email or a callout template, and link the template to notification definitions for any standard, custom, or custom scheduled events within that category.
    For example, if you set 1100 - Invoice as the related event in a callout template, you can link the template to notifications for events such as 1110 - Invoice Posted, 1140 - Invoice Due, or any custom or custom scheduled events associated with the Invoice object.
  • Event category code: This code represents a standard event. You can specify a standard event as the related event in a notification definition, email template, or callout template. For email or callout templates linked to a specific standard event, you can only link them to notifications for the same event.

The following is a list of available parent category and event category codes:

Parent category  (product area) Parent category (object) Parent category code Event name Event category code
Billing   1000    
  Account 1500    
      Invoices Past Due Account Summary 1120
  Amendment 1300    
      Amendment Processed 1310
  Bill Run 1400    
      Bill Run Completion 1410
  Forecast Run 1700    
      Forecast Run Completion 1710
  Invoice 1100    
      Invoice Posted 1110
      Invoice Due 1140
      Manual Email For Invoice 1130
  Rate Plan Charge 1800    
      Rate Plan Charge Key Dates 1810
  Subscription 1200    
      Key Dates 1230
      Subscription Created 1210
      Upcoming Renewal 1220
Finance   3000    
  Accounting Period 3200    
      Trial Balance Completion 3210
  Journal Run 3100    
      Journal Run Completion 3110
Payments   2000    
  Credit Memo 2700    
      Credit Memo Created 2710
      Credit Memo Posted 2720
      Email Credit Memo 2730
  Debit Memo 2800    
      Debit Memo Created 2810
      Debit Memo Posted 2820
      Email Debit Memo 2830
  Payment 2100    
      Gateway Reconciliation 2150
      Manual Email For Payment 2130
      Payment Declined 2110
      Payment Processed 2120
      Payment Run Completion 2140
  Payment Method 2200    
      Payment Method Closed 2230
      Payment Method Expiration 2210
      Payment Method Updated 2220
  Payment Method Updater 2500    
      Payment Method Updater Batch Completed 2520
      Payment Method Updater Batch Started 2510
  Refund 2400    
      Credit Balance Refund Processed 2420
      Credit Memo Refund Processed 2430
      Payment Refund Processed 2410
System   (N/A)    
  AQUA 2600    
      AQUA Data Export Completion 2610
  Data Source 1600    
      Data Source Output Completion 1610
  Import 2300    
      Import Processed 2310

The Credit and Debit Memo event categories are available only if the Invoice Settlement feature is activated.