Netsuite Connector
NetSuite Connector is an optional solution that leverages the core capabilities of both the Zuora and NetSuite applications. Zuora manages complex subscriptions and NetSuite is a hosted General Ledger (GL) System.
The NetSuite Connector User Guide describes how to install, configure, and use NetSuite Connector. In addition, it contains reference and troubleshooting information.
All NetSuite Connector customers are allowed for one 120-day trial instance per account. All instances created after the 120-day expiration require the purchase of a license. After a license has been purchased, you can assign the license to this instance via submitting a request to Zuora Global Support. Instances with an associated license are permanent.
- 2018 NetSuite Connector Release Notes
- About NetSuite Connector
- Integration Between Zuora and NetSuite
- NetSuite Connector Sync Concepts
- Invoice Transaction Sync
- Payment Transaction Sync
- Credit Memo Transaction Sync (Invoice Settlement Enabled)
- Customer Account Transaction Sync
- Refund Transaction Sync
- Debit Memo Transaction Sync (Invoice Settlement Enabled)
- Credit Memo Transaction Sync (NetSuite to Zuora)
- Invoice Item Adjustment Transaction Sync
- Payment Transaction Sync (Invoice Settlement Enabled)
- Product and Product Rate Plan Transaction Sync
- Product Rate Plan Charge Transaction Sync
- Sales Order Transaction Sync
- Install NetSuite Connector
- Pre-Installation Tasks
- Install the NetSuite Connector Bundle
- Configure NetSuite for NetSuite Connector
- Create a NetSuite Connector User
- Configure NetSuite Forms
- Reconcile Data Between Zuora and NetSuite
- Create a New Login for NetSuite
- Create a New Instance of Zuora Connector for NetSuite
- Configure Sync Preferences
- Configure Advanced Settings
- Configure Scheduler
- Migrate Data from NetSuite to Zuora
- Using NetSuite Connector
- NetSuite Connector Troubleshooting
- NetSuite Connector Custom Fields
- Field Mappings
- Account Field Mappings: Zuora to NetSuite Sync
- Credit Memo Field Mappings: NetSuite to Zuora Sync
- Credit Memo Field Mappings: Zuora to NetSuite Sync (Invoice Settlement Enabled)
- Customer Field Mappings: NetSuite to Zuora Sync
- Debit Memo Field Mappings: Zuora to NetSuite Sync (Invoice Settlement Enabled)
- Invoice Item Adjustment Field Mappings: Zuora to NetSuite Sync
- Invoice (Negative) Field Mappings: Zuora to NetSuite Sync
- Invoice Payment Field Mappings: Zuora to NetSuite Sync
- Invoice (Positive) Field Mappings: Zuora to NetSuite Sync
- Payment Field Mappings: NetSuite to Zuora Sync
- Payment Field Mappings: NetSuite to Zuora Sync (Invoice Settlement Enabled)
- Payment Field Mappings: Zuora to NetSuite Sync (Invoice Settlement Enabled)
- ProductRatePlanCharge Field Mappings: Zuora to NetSuite Sync
- ProductRatePlan Field Mappings: Zuora to NetSuite Sync
- Product Field Mappings: Zuora to NetSuite Sync
- Refund Field Mappings: NetSuite to Zuora Sync
- Refund Field Mappings: Zuora to NetSuite Sync
- Sales Order Field Mappings: NetSuite to Zuora Sync
Limitations
The NetSuite Connector has the following limitations:
- NetSuite Connector is not compatible with the Prepaid Drawdown Zuora Connect app.
- NetSuite Connector is not compatible with Automated Revenue Management (ARM).
- Zuora does not recommend that you create orders from NetSuite to Zuora because it can cause potential problems.
- Netsuite’s integration ID is not synchronized on invoice items when Invoice settlement is enabled.
- You cannot sync existing custom fields or add custom fields to the synced objects.
- Avoid using double quotation mark (
") and comma (,) in Account Name because it will cause data sync issues. - NetSuite Connector can support syncing a maximum of 6,000 credit memos in a single job run.