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Omni-Channel Subscription

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Omni-Channel Subscription

  1. Last updated
    Jan 9, 2025
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You can use API or Data Loader to create and import subscriptions from external and source systems, such as the Apple App Store, Google Play Store, and Roku Store, and keep Zuora as the single source of truth for your subscriptions from all channels. The imported subscriptions persist as omnichannel subscriptions. 

The Omni-Channel Subscription feature is available for early adopters. To turn on this feature, submit a request to Zuora Global Support. 

Supported operations

You can create and import omnichannel subscriptions to the following tenant types:

However, you cannot use orders and order actions or amendments to create or amend the omnichannel subscriptions. Charge Metrics, Order Delta Metrics, and Order Metrics are not supported for omnichannel subscriptions. 

You can only perform the following operations on omnichannel subscriptions: