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Credit Balances

Zuora

Credit Balances

If you have the Invoice Settlement feature enabled, the Credit Balance feature is deprecated and only available for backward compatibility.

Use the Credit Balance feature to hold on to a credit that can be applied to future invoices or refunded to the customer. With this feature enabled, each billing account in Zuora Billing will have an account balance and a credit balance displayed in the UI as the key metric for a customer account.