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Orders

Zuora

Orders

Orders is now generally available as of Zuora Billing Release 284 (August 2019). You can access all the new capabilities in the Sandbox environment starting August 31, 2020. The Production deployment is September 10, 2020.

If you are an existing Zuora Subscribe and Amend customer and want to adopt Orders, see What is Orders Harmonization and join the Orders Harmonization community group for more information. If you want to enable Orders, submit a request at Zuora Global Support.

Orders are contractual agreements between merchants and customers. You can create multiple subscriptions and subscription amendments at once in a single order. All the operations on subscriptions in orders are done by order actions. Zuora calculates order metrics when orders take place. You can retrieve order metrics and measure billed and unbilled amounts by order.