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Delivery Adjustments


Delivery Adjustments

This guide describes the example and process of handling end customer delivery complaints through the Delivery Adjustments for the Delivery Pricing charge model. 

The Delivery Adjustments feature is only available to the Delivery Pricing recurring charge with Billing Timing as billing in advance, and the Delivery Pricing charge model is available only in tenants with Orders or Orders Harmonization enabled. For more prerequisites, see Create delivery adjustments.

For information about the Delivery Adjustment data source, see Delivery Adjustment data source.