Zuora 2025.Q3 release notes
Learn about new features, changes, fixes, and deprecations delivered in Zuora 2025.Q3 product release and subsequent release updates for Zuora Billing, CPQ, Payments, Platform, Revenue, and Zephr.
Zuora publishes release notes in advance of delivery to sandbox environments to allow additional time to review and test new and changed features before they are released to production environments. These release notes are subject to changes and additions after publishing. Any changes or additions that occur after the initial publish for a particular release version are noted with a date in the Updated column in each release note table.
Customer-impacting changes delivered after the initial major release, as part of minor or patch releases during the quarter, are also added to the release notes. The minor and patch release notes are listed in order starting from the most recent release version at the top of each table. The specific minor or patch release version is noted in the Updated column. An empty Updated column indicates that the release note applies to the major release and was not added or changed after the initial publish date.
For more information about Zuora releases, see Zuora releases explained.
AI in Zuora
New and changed features
There are currently no new and changed features reported for AI in Zuora in 2025.Q3.
To learn where and how AI is currently used in Zuora products, see Use of AI in Zuora.
Billing
New and changed features
| Feature | Description | Updated | ||||||||||
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Invoicing and Tax
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The Bill Run UI now supports Multi-Org with Advanced Filter, giving you greater control and flexibility across organizations. You can select or update the organization when creating or editing bill runs, and the bill run detail page clearly displays the chosen organization. These enhancements improve visibility, reduce errors, and make managing multi-organization billing more efficient. See Multi Org. |
2025.Q3.2.1 Added: September 29, 2025 |
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Invoicing and Tax
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We’ve introduced the following enhancements to the Avalara for Brazil App:
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2025.Q3.1.0 | ||||||||||
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Customer Accounts
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We have enhanced the error response for the Create an account operation to include the account name, and CRM ID if it is provided in the request. This enhancement provides greater context in error messages, making it easier to triage issues and streamline troubleshooting. |
2025.Q3.1.0 | ||||||||||
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Orders and Subscriptions |
The Notes field now supports a maximum number of up to 1000 characters. Earlier, it supported only up to a maximum of 500 characters. | 2025.Q3.1.0 | ||||||||||
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Orders and Subscriptions
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A commitment represents a minimum or maximum spend amount to be paid by you within the spend period as compared with the actual fees incurred based on the accounts and the usage of applicable products. You can now create a commitment via Orders API/UI and retrieve the commitment details via Commitments API. |
2025.Q3.0.2 | ||||||||||
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Product Catalog
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Zuora’s Product Catalog now includes a Dynamic Pricing framework, allowing you to calculate prices in real time based on attributes and contextual business inputs. The system supports both Attribute-Based Pricing as well as Dynamic Pricing, which computes the price at runtime using factors such as customer segment, location, sales channel, session behavior, and product configuration. With Dynamic Pricing, you can:
This feature simplifies your catalog by reducing the need to create numerous product variations. It also helps you manage complex pricing across different customer types, regions, or usage scenarios, giving you a flexible, scalable way to deliver the right price to the right customer. Note: This feature is in the Early Availability phase. We are actively soliciting feedback from a small set of early adopters. If you want to join this early availability program, submit a request at Zuora Global Support. See Dynamic Pricing. |
Added: July 21, 2025 | ||||||||||
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Product Catalog
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Zuora’s Product Catalog now includes Adaptive Context, a powerful new business context framework that enables dynamic filtering of products, plans, and pricing based on real-time customer, business, and session data. Adaptive Context supports the following core categories to help you adapt offerings and pricing based on where and how your customers interact with products:
To support this feature, a new screen, Context and Attributes, has been added to the Billing > Extension Studio menu. Note: This feature is in the Early Availability phase. We are actively soliciting feedback from a small set of early adopters. If you want to join this early availability program, submit a request at Zuora Global Support. |
Added: July 21, 2025 | ||||||||||
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Invoicing and Tax
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To meet global e-invoicing compliance, Zuora now supports multi-format downloads for billing documents that the tax authorities or networks have approved. You can retrieve official e-invoice documents in formats including XML, UBL, PNG, or QR codes that each country requires or supports. This capability is available for Zuora’s e-invoicing with Avalara integration. You can download these documents as pre-set default or on demand, ensuring flexibility and compliance with country-specific e-invoicing mandates. |
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Invoicing and Tax
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We have enhanced the contact list view on the Customer Accounts page to remember whether it was collapsed or expanded, so you don't have to do it manually every time. The system retains the last setting every time you visit this page. |
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Invoicing and Tax
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Zuora now supports the Regenerate E-Invoice capability for billing documents for the PEPPOL service provider. When a PEPPOL-format file has already been generated, the e-invoice status of the billing document is set to Generated. You can now trigger the Regenerate E-Invoice action to correct data and generate a new PEPPOL file if needed. This capability is specific to the PEPPOL service provider and is available for the following billing document types:
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Invoicing and Tax
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We have enhanced the e-invoicing clearance process. With this enhancement, if more than one business region is matched while submitting the billing document, the system blocks the submission, and the E-Invoice status fails with an error message. See Configure e-invoicing business regions and Generate e-invoice files for billing documents |
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Invoicing and Tax
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We have enhanced the handling capability of E-Invoice Timeouts. With this enhancement, E-Invoice updates its status to ‘RetrieveTimeOut’ when responses from tax vendors such as Sovos or Avalara take too long. You can use the ‘Resync E-Invoice Status’ action to update the status automatically once the vendor responds successfully. You can view these updates in System Health telemetry to give you a better view of the e-invoice processing journey. | |||||||||||
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Invoicing and Tax
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Zuora Audit Trail supports tracking changes to billing documents and their associated items, providing greater visibility and traceability for key financial records. The Audit Trail supports the following objects:
Billing documents and their items are not enabled by default. To begin tracking changes, you must enable each object type in Audit Trail Settings. You can choose to enable only the specific objects that meet your compliance or operational needs. |
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Invoicing and Tax
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We have simplified the user experience of the Bill Period and Bill Cycle Day Settings page. This simplification and the rearranged sections enable you to expand each section and select or deselect all options in each section with a single click. |
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Invoicing and Tax
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We have introduced the capability of deleting a saved Advanced Filter for bill run via the UI. This capability helps to remove unused filters and keep the list up to date to prevent accidental misuse. |
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Invoicing and Tax
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With this release, Zuora supports assigning communication profiles at the subscription, Order Line Item (OLI), and standard invoice levels. Now, billing documents inherit the correct profile based on the object they originate from. This enhancement allows for more tailored and consistent customer communication across billing documents and notifications, providing greater flexibility and control for managing customer messaging. | |||||||||||
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Invoicing and Tax
|
We have added more flexibility to the bill run process by introducing configurable options to separately or jointly include Subscriptions and Order Line Items (OLIs). This enhancement allows you to have better control over invoice generation and align billing workflows with operational needs.
See Create bill runs |
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Invoicing and Tax
|
Zuora now supports advanced configurability for the Direct Avalara Engine Integration through a new Advanced Settings section in the UI. This enhancement allows you to customize request templates, headers, and response field mappings to better align with your specific business needs. By default, Advanced Settings is disabled, and the integration uses Zuora’s standard request and response mappings. You can choose to enable Advanced Settings to gain greater flexibility and tailor the integration to your preferred configuration. |
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Invoicing and Tax
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A new tax status, Voided, has been added to the Tax Status field on the detail view of Invoices, Credit Memos, and Debit Memos, as well as in the API. This enhancement improves tax reconciliation in scenarios where invoice posting fails, but the tax has already been committed to a third-party tax engine, such as Avalara or OneSource. In such cases, the invoice remains in Draft status in Zuora, while the tax transaction exists on the vendor’s system. To resolve this mismatch, Zuora now runs a scheduled job that detects such committed-but-unposted tax transactions and automatically voids them on the vendor’s side. Once voided, the Tax Status field in the UI and API is updated to Voided, ensuring consistency between Zuora and the tax vendor. This field and status are only applicable when using third-party tax engines and are available on Invoices, Credit Memos, and Debit Memos via both the UI and the API. See View Invoices and View information of credit and debit memos. |
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Invoicing and Tax
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You can now reference custom Foreign Exchange (FX) rates directly in HTML invoice templates using the new FXCustomRate object. This enhancement allows template designers to retrieve and display custom FX rates without duplicating data in a separate custom object. It also provides a consistent and efficient way to display tax or pricing amounts in multiple currencies. For example, if a customer in Australia is billed and taxed in USD, the invoice can now also display the tax amount in AUD using the custom FX rate object. Previously, exchange rates had to be stored in custom objects and referenced manually in the template. |
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Invoicing and Tax
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We’ve added the following new fonts to the HTML Editor for billing document templates and statement templates:
These fonts offer enhanced support for Chinese, Japanese, and Korean (CJK) characters, improving visual consistency and readability of your templates across different languages and regions. You can select these fonts within the editor and generate PDFs using them. |
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Orders and Subscriptions
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A new functionality has been added to skip the system behavior of carrying forward the ramp definition from the previous term during the subscription renewal. You can now manually create a ramp in the renewal term. If you want to enable this functionality, submit a request to Zuora Global Support. Previously, if a subscription had a ramp, the system always carried the ramp definition from the previous term to the renewal term automatically. |
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Orders and Subscriptions
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You can now choose either the subscription-invoiced or subscription-owned (by the account) option when amending the subscriptions through the Orders UI. If you want to enable this functionality, submit a request to Zuora Global Support. Previously, we were able to amend only the subscription-invoiced by the account. See Create subscriptions, Create consolidated invoices for parent accounts, Update products in subscriptions, Replace products in subscriptions, Suspend subscriptions, Renew subscriptions, Change owners of subscriptions, Add products to subscriptions, Remove products from subscriptions, Change terms and conditions of subscriptions, and Resume subscriptions |
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Orders and Subscriptions
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You can now update the Notes field in a subscription when creating new orders through API. | |||||||||||
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Orders and Subscriptions
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A new Scheduled Actions section has been added under the Additional Information tab in the subscription details page of the Single Version Subscription. This section contains the following fields:
You can edit the above details if required. |
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Orders and Subscriptions
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We have enhanced our Orders UI by adding pagination and search box (by Product Name or Rate Plan Name) under the Included Products tab in the Associated Subscriptions area to provide support for subscriptions with a large number of rate plans. |
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Orders and Subscriptions
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We have enhanced our Orders, Order Line Items, and Order Actions UI to provide support for additional advanced custom fields to utilize its functionality across all the integrated applications. |
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Orders and Subscriptions
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We have enhanced our Orders UI and API to provide support for dynamic pricing when subscribing to a new rate plan and renewing a subscription. The list price of charges is determined based on the pricing attribute values. For usage charges, you can also define a negotiated price table via Orders API. This table is used to calculate usage charges' prices dynamically when the usage records are processed. This feature is in the Early Adopter phase. We are actively soliciting feedback from a small group of early adopters before releasing it as generally available. If you want to join this early adopter program, submit a request at Zuora Global Support. |
Added Aug 1, 2025 | ||||||||||
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Order to Revenue
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Order to Revenue now supports the GL strings for Revenue Recognition Events Transaction object if you have configured the GL segmentation rules or sync the data directly from mediation. |
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Order to Revenue
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Order to Revenue now supports dynamic pricing when subscribing to a new rate plan and renewing subscription. The list price of charges is determined based on the pricing attribute values to calculate the ELP. |
Added Aug 5, 2025 |
Billing 2025.Q3 fixes
For the list of resolved issues, see Zuora Billing 2025.Q3 Fixes in the Support Center. Additional logon information may be required to access the Zendesk portal.
CPQ
Zuora release 2025.Q3 corresponds with Quotes 10.47, 10.47.1, 10.4.7.2, 10.48, 10.48.1, and 10.49.
The Zuora CPQ 10.49 package was built in a Salesforce org running the Winter ’26 release. If your Salesforce org has not yet been upgraded to Winter ’26, you must wait for the upgrade before installing version 10.49.
To Amend, Renew, and Cancel Quotes in CPQ X using Zuora Quotes version 10.47, you must install Zuora 360 package version 5.18 or higher. Support for lower versions of Zuora 360 package for these actions is available in Zuora Quotes version 10.47.1 onwards.
New and changed features
| Feature | Description | Updated |
|---|---|---|
|
CPQ X
|
Starting with Quotes version 10.49, in Single Subscription Quoting, you can enter a custom Billing Account Name when creating a new Billing Account in Quote Studio. To make this field visible in the UI, add the Billing Account Name (zqu__Billing_Account_Name__c) field to the zqu__CPQX_Subscription_Billing field set. If a value is entered, that value is used as the new Billing Account name. If left blank, the system defaults to the Salesforce Account Name. The field is editable only when creating a new Billing Account. |
10.49 Added Oct 24, 2025 |
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CPQ X
|
The CPQ X Quote Detail Lightning page now respects field behavior rules defined by Administrators using Object Fields Config on the Admin Settings page. With this enhancement, quote and charge fields can now be dynamically shown, hidden, or rendered based on the configured rules. | 10.49 |
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CPQ X
|
A new field, Estimated Evergreen End Date, has been added to the Quote object. This field enables metrics such as Charge Subtotal to be returned for recurring charges on Evergreen termed subscriptions. Previously, these metrics were not available in Quote Studio. The field is available only when the following Admin Config settings are enabled:
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10.49 |
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CPQ X
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We have made the following improvement in Quote Studio: |
10.49 |
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CPQ X
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We have introduced the QCharge and QTier modules in the Extensibility Framework to support the recalculation of pricing fields. For more information, see Sample code for hooks and events. | 10.49 |
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CPQ X
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Starting with this version, custom setting queries are executed in System mode, ensuring that users without custom setting permissions can use Quotes without errors. Previously, these queries were run in User mode. | 10.49 |
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CPQ X
|
We have updated the Browse Product window behavior. When the Browse Product Modal “Selections” button is enabled and configured in Zuora Config > Quote Studio Settings > Restricted Access Config, the Selections option in the Browse All Products and Rate Plans window is non-editable, and only the number of selected products is displayed. In Zuora Quotes version 10.48, when this setting is enabled, the Selections option is hidden. | 10.49 |
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CPQ X
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We have improved how previews detect changes to ensure you always see the most accurate and up-to-date results. Previews will now only skip when both the request body and parameters remain unchanged. | 10.49 |
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CPQ X
|
Quote Studio now supports Dynamic Pricing. The list price of charges is determined by the values of pricing attributes. For usage charges, you can also define a negotiated price table, which is used to calculate usage charges dynamically during quote creation. For more information, see Dynamic Pricing in Zuora CPQ. The Dynamic Pricing feature in Zuora Tenant and Zuora CPQ is in the Early Availability phase. We are actively soliciting feedback from a small set of early adopters before releasing it as generally available. If you want to join this early availability program, contact your Client Success Manager. |
10.48 |
| CPQ X
|
Quote Studio now supports Multi-Org for Multi Subscription Quoting. This feature allows:
For more information, see Multi-Org in Multi Subscription Quoting. The Multi-Org feature in Quote Studio is in the Early Availability phase. If you have a Zuora tenant that supports Multi-Org, you can use the feature without requiring backend enablement. |
10.48 |
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CPQ X
|
We have added a new method to the zSendToZBilling global class, sendToZBillingWithMultiAccounts. This method works similarly to the sendToZBilling method, but can send Quotes from multiple accounts to Zuora in a single transaction by grouping Quotes by account. Zuora recommends using multiple quotes of a maximum of five different accounts in one sendToZBillingWithMultiAccounts call. Using a high volume of Quotes from multiple accounts can cause your organization to hit Salesforce limits. However, this number varies based on your custom implementation. To use this method, you must enable the Zuora Config > Quote Studio Settings > Admin Config > Multi-Subscription Quoting setting. For more information, see Send to Billing Method. |
10.48 |
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CPQ X
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Salesforce Administrators can now configure custom fields on the Product (zqu__ProductSearchFields) and Product Rate Plan (zqu__ProductRatePlanSearchFields) field sets to make them searchable in the Browse Product window and in the Search Products and Rate Plans search bar on the Quote Details page. This enhancement makes it faster and easier for administrators to find the right products and rate plans during quoting. |
10.48 |
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CPQ X
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We have introduced the Charge Item or Charge Detail window for discount and non-discount charges. To view the window, click the charge name in the Rate Plan Charge table in Quote Studio UI. This window is available for non-discount charges when you add relevant fields to one of the following field sets or if the Dynamic Pricing feature is activated.
By default, the following Discount field sets have some fields added:
The window is unavailable if you remove all fields from the field sets. All fields added to the field sets are editable on the screen, even if the Billing API does not support editing a field for a particular scenario, such as updating an existing charge. |
10.48 |
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CPQ X
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We have increased the limits for creating, amending, and renewing child quotes for Multi Subscription Quoting.
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10.48 |
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CPQ X
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We have added a new method, JR_recalculateInvoiceItemSummaries to the QuoteRecalculateController global class. This method makes the subscription preview call to Zuora, updates the Invoice Item Summaries with the results, and returns the response. Invoice Item Summary records are generated only if the Summarize Invoice Item setting is turned on in Zuora Config > Quote Studio Settings > Admin Config. For more information about the new method, see QuoteRecalculateController Class. |
10.48 |
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CPQ X
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We have introduced a new feature, Browse Product Modal “Selections” button in Zuora Config > Quote Studio Settings > Restricted Access Config. When this feature is enabled and configured, the Selections option in the Browse All Products and Rate Plans window is hidden, and users assigned to the configured profiles cannot change the product quantity. |
10.48 |
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CPQ X
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We have introduced a new setting, Skip Tax Calculation, in Zuora Config > Quote Studio Settings > Admin Config. When this setting is enabled, tax calculations are skipped during billing preview requests and while saving preview metrics. Additionally, we have optimized the quote-saving process by reducing the number of SOQL queries and DML operations through bulk processing. With fewer DML operations, trigger executions are also minimized, which reduces the overall time required to save a quote |
10.48 |
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CPQ X
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We have enhanced the Quote Studio UI to prevent the creation of new Quote records each time the user refreshes the page. Refreshing the Quote Studio UI page no longer creates a new record in the database. Note: For users with custom permissions, access to the QuoteIdentifier__c field must be enabled in the Quote__c object. | 10.48 |
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CPQ X
|
With the Flexible Billing Attributes and Multiple Currencies feature enabled in the Zuora tenant and Flexible Billing enabled in Zuora CPQ, you can now have subscriptions under the same account in different currencies. A new custom field, Subscription Currency, has been added to the Quote object to store the subscription's currency. Ensure the currency you are trying to use is active in the Zuora tenant. For more information, see Enable and use Flexible Billing Attributes in CPQ X. |
10.47 |
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CPQ X
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We have added Quote Preview functionality on the CPQ X Lightning Quote Detail Page (CPQ_X Quote Detail Form) using the zqu__Is_Charge_Expired__c field. For more information, see Quote Detail Page for Lightning Experience. | 10.47 |
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CPQ X
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Under Advanced Quoting Configuration Settings, a new setting, Enable Prepaid With Drawdown, has been added. Enabling this setting allows you to retrieve prepaid balance data via API calls for subscriptions, which helps reduce unnecessary calls for customers not using prepaid drawdown. Previously, every time you clicked the New Quote (New) button, an API call was made to fetch prepaid balance details. This occurred even if the Prepaid with Drawdown feature was not enabled in the tenant, resulting in an Invalid Type error from the API. |
10.47 |
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CPQ X
|
Quote Studio now supports Multi-Org. This feature allows:
For more information, see Multi-Org. The Multi-Org feature in Quote Studio is in the Early Availability phase. If you have a Zuora tenant that supports Multi-Org, you can use the feature without requiring backend enablement. Note that due to its early availability phase, Multi-Org is not currently compatible with Multi-Subscription Quoting and is scheduled for a future release. |
10.47 |
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CPQ X
|
For Multi Subscription Quoting, Enable Charge Segment Metrics and Use Charge Segment metrics to populate Charge Level metrics in Amendment and Renewal Quotes in Zuora Config > Quote Studio Settings > Admin Config are now available. When these settings are enabled, the charge subtotal column reflects gross TCB values from Charge segments and excludes discount amounts | 10.47 |
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CPQ X
|
We have extended the QplanReader global setting with a new ExtendedSetting class and setReadAllRatePlans method. Using the QplanReader.load global method, you can retrieve all available QuoteRatePlans on ramp quotes. For more information, see QPlanReader Class. | 10.47 |
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CPQ X
|
Starting from this version, when a subscription with ramp intervals is amended or renewed with the ramp intervals disabled, Zuora CPQ will no longer send the ramp intervals information to Zuora Billing. Previously, the removed ramp information was sent to Zuora Billing. | 10.47 |
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CPQ X
|
Quote Studio now displays delta metrics after removing a product when creating an amendment or renewal quote in Multi Subscription Quoting. | 10.47 |
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CPQ X
|
We have introduced a new hidden text field setting called Skip Entity Formula Recalculation. By default, this text field setting is set to blank and accessible to Zuora support. When this setting is blank, formula fields from the Account and Opportunity objects are recalculated during package installation, quote creation, rule execution, preview, and so on. To modify the settings to skip recalculations for any object, contact Zuora Global Support. | 10.47 |
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CPQ X
|
Info-type log records are now recorded to capture logs for Send to Zuora information. The logs include timestamps for when the request was sent, when the response was received, and the duration to receive the response. Duration is the time difference between the request sent and the response received. | 10.47 |
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CPQ X
|
Charge Segment metrics are now accurately displayed in the Quote Studio charge table for multiple types of updates, including terms and conditions when Enable Charge Segment Metrics and Use Charge Segment metrics to populate Charge Level metrics in Amendment and Renewal Quotes settings in Zuora Config > Quote Studio Settings > Admin Config are turned on. See Charge Segment metrics in Quote Studio UI. | 10.47 |
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CPQ X
|
We have added the Date Assistance icon next to the Start Date field in the amendment quote. This icon shows the End of Current Term and End of Last Invoice Period to help Sales users select accurate dates. | 10.47 |
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CPQ X
|
We have included the additional security changes as recommended by Salesforce for all the managed package providers. Also, as part of this release, we have updated our Zuora Quotes End User, Zuora Quotes Product Admin, and Zuora Rules End User Permission Sets. It is advised to have at least the Zuora Quotes End User permission set assigned to the user for the normal quoting flow. If you are using your custom permission set for users, then you can verify permissions existing on the Zuora Quotes End User with your custom permission set and adjust your custom permission set to align with the Zuora Quote End User permission set. Ensure the permission sets are updated to include changes from the Quotes version 10.46 onwards. |
10.47 |
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CPQ X and CPQ 9
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We have added Account.AccountNumber field to Zuora Quotes End User permission set. For more information, see Permission Sets. | 10.47 |
CPQ 2025.Q3 Fixes
For the list of resolved issues, see CPQ 2025.Q3 fixed issues in the Support Center. Additional logon information may be required to access the Zendesk portal.
Payments
New and changed features
| Feature | Description | Updated |
|---|---|---|
|
Payments
|
Zuora Payments has enhanced the PayPal Complete Payments integration to include the tenant ID and payment number in the PayPal dashboard for easier transaction reference. This information is now passed through the custom_id field for every PayPal payment, ensuring merchants can view the corresponding Zuora payment details directly within their PayPal account. | 2025.Q3.2.1 |
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Payments
|
The Stripe v2 integration now includes a API version drop-down field so you can easily opt into Stripe’s latest APIs. This update adds support for Payment Lines APIs, required for Visa’s Commercial Enhanced Data Program (CEDP) compliance. To use the latest APIs, simply select the newest version and submit a request to support.zuora.com. |
2025.Q3.2.1 |
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Payments
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Zuora Payments now supports Stripe Real-Time Account Updater, which automatically refreshes stored card details such as expiration dates and replacement numbers. This helps reduce payment declines and minimize involuntary churn. RTAU works seamlessly via Stripe webhooks and requires the Stripe tokenization framework | 2025.Q3.2.1 |
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Payments |
For Adyen payment gateway integration, Zuora now supports handling existing MomoPay payment methods and provides localization support for Vietnamese. This enhancement improves the checkout experience by opening a separate tab and displaying clear instructions that guide users back to the original checkout page to complete their purchase successfully. | 2025.Q3.2.1 |
| Payments |
The BlueSnap payment gateway integration in Zuora now supports Google Pay and Apple Pay as a payment method type. This new payment method supports the following operations:
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2025.Q3.2.0 |
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Payments
|
For Stripe v2 payment gateway integration, a new API version dropdown allows you to choose Stripe’s updated APIs, including the Payment Lines APIs, which are required to adopt Visa’s Commercial Enhanced Data Program (CEDP) requirements. Ensure you use the latest API version and submit a request to Zuora Global Support to take full advantage of this feature. |
2025.Q3.2.0 |
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Payments
|
Zuora now supports Real-Time Account Updater (RTAU) for the Adyen payment gateway integration. RTAU allows Adyen to return updated card details immediately in the payment response when a transaction fails due to account changes, reducing payment declines caused by outdated card information. |
2025.Q3.2.0 |
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Payments
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Zuora’s integration with EBANX now supports Configurable Metadata. This allows you to send custom key:value pairs on Payment and Payment Method Validate operations.
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2025.Q3.2.0 |
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Payments
|
For Amazon Pay gateway integration, when Payment Methods are closed in Zuora, the corresponding Charge Permissions are automatically closed in Amazon Pay.
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2025.Q3.2.0 |
| Payments |
For Chase Orbital payment gateway integrations, Dynamic Soft Descriptors to appear on user statements is now available. You can use this rule to select a source field from which the value is retrieved and included in the descriptor field in transactions sent to the gateway. The descriptor containing the retrieved text will be displayed on your customers' cards or account statements and help them identify transactions. This will help reduce the chargebacks and enhance the visibility of transaction references to the cardholders. |
2025.Q3.1.0 |
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Payments
|
Zuora's integration with the Cybersource v2 now aligns with Cybersource's recent Payer Authentication changes. No action is needed on your end. |
2025.Q3.0.1 Added: August 18, 2025 |
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Payments
|
Zuora’s Bank Account Verification feature, powered by Stripe Financial Connections, is now available in Zuora's Hosted Payment Pages (HPM) flow for ACH payments. This integration allows you to perform the following features:
Contact your Zuora account team to know the pricing and enable this feature in your tenant. |
2025.Q3.0.1 Updated: August 13, 2025 |
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Payments
|
We have improved Pre-Authorized Debit (PAD) payments for the Stripe payment gateway to align with regulatory and operational requirements, enhancing the user experience. This improvement also includes additional API capabilities, configurability, and support for externally created mandates. | 2025.Q3.0.1 |
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Payments
|
We have updated the file parsing to align with SlimPay's new reporting format changes.
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2025.Q3.0.1 |
| Payments |
PayPal Complete Payments (PPCP) now supports Vault v3, replacing the Billing Agreement IDs. The existing Billing Agreement IDs will not be migrated to Vault IDs during the next transaction. The system will store both methods and reflect the corresponding payment method. New PayPal Wallets will be created only with Vault IDs. See Support for Vault v3. |
2025.Q3.0.0 Added: July 25, 2025 |
| Payments |
Zuora’s integration with PPCP now offers PayPal Credit as a new payment method type. Earlier, PayPal Credit transactions were stored under the PayPal Wallet label in Zuora. |
2025.Q3.0.0 Added: July 25, 2025 |
| Payments |
A new payment gateway integration, Nuvei is now available in Zuora. It integrates with the Nuvei API and currently supports credit cards for the LATAM region. This integration currently supports the following features:
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2025.Q3.0.0 Added: July 25, 2025 |
| Payments |
Zuora’s integration with the FatZebra payment gateway now supports payment operations using the network tokens provisioned outside Zuora and FatZebra. The following API operations currently support this feature:
Merchants can process transactions using FatZebra using the Network Token and associated expiry details, along with Cryptogram if it is made available and mandatory. Zuora will not validate if Cryptogram is required for transactions, and hence, merchants must ensure Cryptogram is supplied wherever it is applicable. The Cryptogram is not stored if the payment method gets saved, and may not be required depending on the use case. See Support for Tokens Provisioned Outside Zuora and FatZebra. |
2025.Q3.0.0 Added: July 25, 2025 |
| Payments |
The FatZebra payment gateway integration in Zuora now supports Google Pay and Apple Pay as a payment method type. This new payment method supports the following operations:
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2025.Q3.0.0 Added: July 25, 2025 |
| Payments |
Zuora now offers a new payment gateway integration, EPX, which integrates with the EPX API. This gateway enables you to initiate payments, with ACH as the supported payment method. |
2025.Q3.0.0 Added: July 25, 2025 |
| Payments | Zuora now offers a new payment gateway integration, Paystack, which integrates with the Paystack API. You can use this gateway to initiate and refund payments. The supported payment method for this payment gateway integration is Credit Card, and it is exclusive to South Africa. You can request that this payment gateway be added to your tenant at an additional cost through the Specialized Payment Connections service. |
2025.Q3.0.0 Added: July 25, 2025 |
| Payments | The FiservIPG Gateway Integration in Zuora now supports the Gateway Reconciliation feature for payment and refund settlement events. With this feature, you can reconcile transaction data between your payment gateway's records and your Zuora records. This feature helps you verify payment accuracy and identify discrepancies. |
2025.Q3.0.0 Added: July 25, 2025 |
| Payments | Chase Orbital payment gateway integration can now recognize Cardholder-Initiated Transactions and Merchant-Initiated Transactions by enhancing the Create an order API operation. | Added: July 29, 2025 |
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Payments
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Cybersource payment gateway is upgrading its authentication process from SOAP authentication to a compliant P12 certificate. This change requires you to replace username and password-based authentication from your SOAP toolkit integration and transition to certificate-based authentication. See Upgrade to P12 Authentication. Note: Due to the security nature of this change, Visa is not allowing any extensions. All changes must be made in production environments by August 13th, 2025. |
Added: July 25, 2025 |
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Payments
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Zuora’s Payment Link feature now supports localization for the following languages:
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Added: July 25, 2025 |
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Payments
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To comply with the regulatory requirements of stored payment methods, Zuora’s Payment Form feature now offers a new consent experience by allowing merchants to customize the default agreement statement. Merchants must consent for stored payment methods by toggling the Require storing payment methods button. By toggling the Allow updating default payment methods button, merchants also consent to automatically storing the payment method as the default payment method on the account. This feature currently applies to cards and wallet payment methods. Wallet payment methods will not display a checkbox, but will include an agreement statement. |
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Payments
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Zuora’s Payment Links is now integrated with the Payment Form feature to provide you with the following benefits:
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Payments |
Zuora now offers a new payment gateway integration, Fiserv IPG, which integrates with the Fiserv IPG API. You can use this gateway to initiate and refund payments. The supported payment method for this payment gateway integration is Credit Card, and it is exclusive to Korea. You can request that this payment gateway be added to your tenant at an additional cost through the Specialized Payment Connections service. |
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Finance
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Zuora now supports a consolidated, configurable Chart of Accounts and multi-dimensional GL Segmentation to enable more accurate and granular financial reporting. By using constant, object-based, and dynamic values, you can:
GL strings are now generated at the journal entry line-item level, offering enhanced visibility and alignment with your ERP's structure. |
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Finance
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The AR Transaction data source is enhanced with the following features:
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Payments 2025.Q3 Fixes
For the list of resolved issues, see Zuora Platform 2025.Q3 fixed issues in the Support Center. Additional logon information may be required to access the Zendesk portal.
Platform
New and changed features
| Feature | Description | Updated |
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Zuora SDK
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We have released the following version for each of the Zuora client libraries:
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2025.Q3.2.0 Added: October 15, 2025 |
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Custom Logic
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Central Sandbox data refresh now supports copying custom logic definitions, including decision tables, decision trees, and functions. |
2025.Q3.2.0 |
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Workflow
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We have added a Secret checkbox to the Global Constants table in the Workflow settings. It provides you with the flexibility to mark the constant as a secret, which controls the visibility of the value. With the Secret checkbox selected, the value of a global constant is masked with asterisks (*). This action is irreversible. If the checkbox is left unselected, the constant value remains visible to all users. |
2025.Q3.2.0 |
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Zuora SDK
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We have released the following version for each of the Zuora client libraries:
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2025.Q3.1.0 |
| Integration Hub |
NetSuite Billing connector now supports advanced custom fields for all the supported objects. Custom field support is now generally available, with support for both legacy and advanced fields, eliminating the need to raise support tickets to enable field sync. |
2025.Q3.1.0 |
| Integration Hub |
We’ve simplified access to several features that were previously available only via support tickets. These capabilities are now exposed directly in the NSC UI, reducing turnaround time and improving customer self-service. The following features are now available in the NSC UI:
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2025.Q3.1.0 |
| Integration Hub | The Billing NetSuite Connector now supports the pre-rated per unit usage charge model in addition to the existing one-time and recurring charges. No new field mappings are required. The current ProductRatePlanCharge Field Mappings (Zuora to NetSuite Sync) already contain all the necessary information to support this model. | 2025.Q3.1.0 |
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Data Loader |
We have updated the permission set for the ParentID field. To access this field, you must have the CustomerHierarchy permission enabled. |
2025.Q3.1.0
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Data Query
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To enhance security and align with the Zuora UI, values that start with This enhancement prevents unintended formula execution and mitigates CSV injection vulnerabilities. |
2025.Q3.1.0 |
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Deployment Manager |
Deployment Manager now supports reusable blocks in notifications. For more information, see Deployment Manager Limitations. |
2025.Q3.1.0 |
| Data Loader
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Data Loader now supports the scheduledDate and scheduledDatePolicy scheduled order fields. |
2025.Q3.0.2 |
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Mediation
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We have added new controls to improve how the Enrichment and Rating operators handle pricing. Enrichment Operator: You can now use enhanced filters to match events to the appropriate charge segment based on their timestamp. This ensures the pricing reflects what was active at the time of the event. If you do not apply any filter, the current timestamp will be used to determine the charge segment. Rating Operator: A new Event Time field allows the system to determine the charge segment that was active when the event occurred, improving pricing accuracy for tiered or time-based charges. If you leave the field blank, the current timestamp will be used to identify the charge segment. |
2025.Q3.0.2 |
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Zuora Connectors for Data Warehousing
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The Connector Health section in the self-serve Connector Setup UI now distinguishes between full and partial failures. If only some objects fail to sync, the status shows as Partial Error with an info tooltip listing impacted objects, helping you quickly gauge impact and decide on escalation. |
2025.Q3.0.2 |
| Zuora Connectors for Data Warehousing
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The CSBX tenant refresh process is now automated for all supported Data Warehousing connectors. When a CSBX tenant is refreshed in Zuora Billing, its destination refreshes automatically, reloading all tables and historical dataset. The completion time depends on the tenant's data volume. |
2025.Q3.0.2 |
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Custom Fields
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You can now rename the API names of advanced custom fields directly via Object Manager in the Zuora UI. This enhancement aligns the UI with the API and provides an easy way to correct incorrectly configured API names. Previously, the only way to update API names was through the "Update a Custom Object Definition" API operation or by submitting a request at Zuora Global Support. |
2025.Q3.0.2 |
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Zuora SDK
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We have released the following version for each of the Zuora client libraries:
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2025.Q3.0.0 Added: August 15, 2025 |
| Multi-entity | Multi-entity is now generally available and accessible to all users. |
2025.Q3.0.0 Added: August 14, 2025 |
| Multi-Org | Multi-Org is now generally available and accessible to all users. |
2025.Q3.0.0 Added: August 14, 2025 |
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Data Loader
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The Contact and Account tabs have been updated with new data dictionary fields, which include the ShipToContact fields. | 2025.Q3.0.1 |
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Deployment Manager
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Deployment Manager now supports the configuration of the following revenue codes within RevPro:
To ensure successful deployments of Revenue Accounting Codes, set the Allow Blank Accounting Codes setting to Yes. |
2025.Q3.0.1 |
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Audit Trail
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You can now audit changes to Custom Logic definitions, including decision tables, decision trees, and functions. This enhancement offers a clear change history, improves traceability, and streamlines troubleshooting for the Custom Logic feature. |
2025.Q3.0.0 Added: July 29, 2025 |
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Custom Logic
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To ensure feature compatibility, support for the following objects in Custom Logic is temporarily unavailable:
Existing decision tables, decision trees, and functions associated with these objects have also been deactivated. Support for these objects will be restored in a future release. |
2025.Q3.0.0 Added: July 29, 2025 |
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Zuora SDK
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The C# Zuora client library (also known as SDK) is now generally available and accessible to all users. The latest version is 1.0.0. |
2025.Q3.0.0 Added: July 15, 2025 |
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Data Loader
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The following templates are newly added to the Data Loader:
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Data Loader
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Data Loader now supports charge overrides. This feature is in the early adopter phase. If you want to join this early adopter program, submit a request at Zuora Global Support. |
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Deployment Manager
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Deployment Manager now supports Multi-Org. This new feature enables:
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Deployment Manager
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Deployment Manager now supports comparing Rate Plan Charges using both the charge name and charge type. This enhancement ensures accurate configuration comparisons and eliminates the risk of missing Rate Plan Charges during deployments, thereby improving deployment reliability and reducing post-deployment gaps in billing configurations. |
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Deployment Manager
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Data Query and Deployment Manager users can now deploy the metadata for saved data queries from the source to the target tenant. |
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Deployment Manager
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Deployment Manager now validates the required parameters for taxation components before deployment. This is displayed in the Verify and Deploy section on the compare screen. | |
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Events and Notifications
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You can now manage user access to Events and Notifications data more granularly using the following platform permissions, based on operation types:
Platform administrators will be granted all of these permissions by default. Administrators who do not have these permissions will no longer be able to access Events and Notifications data. |
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Events and Notifications
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You can now select the following linked objects from the Field Type dropdown list on the Email Templates and Callout Templates pages in the Zuora UI:
This enhancement enables you to include merge fields from these objects more easily, without requiring in-depth knowledge of the object model. |
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Events and Notifications
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You can now select 0 days for system filters when configuring notifications for the following events:
This enhancement enables you to send notifications on the exact date of the event. See Manage notifications. |
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Mediation
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Enhancements to Map and Aggregators:
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Zuora Connectors for Data Warehousing
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ARTransaction is newly added to additional Billing Objects in Zuora Connectors for Data Warehousing.
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Zuora Connectors for Data Warehousing
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You can now configure a 12-hour data sync frequency for all Data Warehouse connectors supported by Zuora. This provides flexibility for customers who need fresher data than the default 24 hour latency. The 12 hour latency SKU is now available for purchase. For more information, refer to the list of supported connectors in Available Connectors or contact your Zuora representative. |
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Zuora REST API
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The Object Query API is now generally available. The Object Query API contains GET operations that allow you to query objects in your Zuora tenant in an efficient, consistent, and flexible manner. Compared with other query methods offered by Zuora, the Object Query API has the following benefits:
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Zuora REST API
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The date-based v1 API versioning scheme is now generally available. We have turned on the API Versioning administration setting on the Zuora UI for all production environments. You can use this setting to upgrade your tenant to the latest API version. The latest version is As a precaution, we recommend you use the See API upgrade guide. |
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Zuora Secure Data Share for Snowflake
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Zuora Secure Share for Snowflake introduces a new self-serve UI for configuring Zuora Secure Data Share for Snowflake, replacing the manual provisioning process and reducing setup time from ~21 days to under a day, significantly improving speed, control, and customer experience. | |
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Zuora Secure Share for Snowflake
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The following additional billing objects are newly added to Zuora Secure Share for Snowflake
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Zuora Platform 2025.Q3 fixes
For the list of resolved issues, see Zuora Platform 2025.Q3 fixed issues in the Support Center. Additional logon information may be required to access the Zendesk portal.
Revenue
New and changed features
| Feature | Description | Updated |
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Revenue Data Object Model
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We have added the following six new fields to the RevenueContractActions object.
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Revenue GL Connector
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The Zuora Revenue GL Connector for Workday Financials now supports Reference IDs for Worktag fields and posts the journals using Worktag Reference IDs instead of Workday Internal ID (WIDs). To leverage this enhancement, you will need to change the display labels in the Revenue GL interface to skip the transformation, as this will prevent the connector from fetching/downloading all the values of the Worktag field. |
Zuora Revenue 2025.Q3 fixes
For the list of resolved issues, see Zuora Revenue 2025.Q3 Fixed Issues in the Support Center. Additional logon information may be required to access the Zendesk portal.
Zephr
New and changed features
| Feature | Description | Updated |
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Users
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Zephr now supports User Stores, allowing you to create separate identity stores based on combinations of sites and virtual environments. This enables you to independently manage and isolate user data across different environments, for example, testing user flows in staging without affecting live user records in production. To support this feature, the following changes have been made in Zephr:
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Identity
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Zephr now supports external identity providers, allowing you to authenticate users using your own third-party identity stores. This enhancement enables enterprise clients to integrate Zephr with their existing authentication systems while continuing to use Zephr’s forms and pages.
To support this enhancement:
Note: Auth0 is the first external identity provider integrated with this feature. To learn more or to explore support for your preferred identity provider, please contact your Customer Success representative. See Auth0. |
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Delivery
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Zephr now supports a gifting workflow integrated with Zuora Billing, allowing users to purchase and send digital or physical gifts to others. After purchase, recipients receive a gift code that can be redeemed on any site page where the gift redemption component is enabled. To support this enhancement, two new components have been added to the Payment section in the Component Library screen:
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Extensions
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Two new configuration options are now available under Settings > Extensions > Billing:
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Extensions
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Two new settings have been added to the Product Configuration screen (Settings > Extensions > Billing):
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Zephr 2025.Q3 fixes
There are currently no fixed issues reported for Zephr in 2025.Q3.
REST API
For the detailed API documentation, see API Reference.
For a summary of REST API updates and documentation updates in the Zuora API Reference, see 2023 API Changelog.
Quickstart API
Zuora offers two sets of APIs for Billing, Payments, and Platform: the v1 API (the REST API) and the Quickstart API.
Zuora's v1 API provides complete coverage to our Zuora Billing, Payments, and Platform features. Zuora's Quickstart API represents a simplified programmatic experience and a subset of coverage for common e-commerce use cases. While often erroneously referred to as the v2 API, the Quickstart API is NOT a replacement for the v1 API and is no longer recommended for new integrations. See Quickstart API Reference.
Developers who need to access the full breadth of Zuora Billing, Payments, and Platform functionalities should use the v1 API, or our v3 SDKs (v1 for C# SDK) that are built on the v1 API.
SOAP API
Current WSDL version: 153
For information about how to check your version and download the latest version. see Zuora WSDL.
SOAP API change history
For a summary of updates made to the SOAP API in recent Zuora releases, see Zuora SOAP API Version History.