Skip to main content

Define Payment Methods


Define Payment Methods

Payment methods are the ways in which customers pay for their subscription services. A customer can choose a payment method based on your company’s list of preferred payment methods.

Navigate to Payment Settings > Payment Method to define payment methods your company supports.

Payment Methods and Accounting Codes

With each payment method, you can also set up corresponding accounting codes that tie into your accounting system. Such accounting codes will ensure that your payments are put into the correct payment account, which makes it easier to reconcile.

Set up Payment Methods

The payment methods you set up will appear in a picklist when you set up the billing and payment terms for a customer within the customer account

You can define the following payment methods. For more details about the supported payment methods, see Supported Payment Methods.

Payment Method Payment Method Classification Description
ACH Electronic / External

An Automated Clearing House (ACH) payment is a form of electronic funds transfer (or bank transfer) that provides a secure, efficient method of receiving payments through the ACH Network.

ACH is also called direct debit.

Apple Pay Electronic

Apple Pay is a mobile payment service that allows users to make payments in iOS apps, watchOS apps, and websites on Safari. It provides an easy and secure way for customers to pay because they can make purchases without entering their billing, shipping, and contact details.

Note: Only available in Sandbox.

Bank Transfer Electronic / External

Bank Transfer is a form of EFT (electronic funds transfers) and a means of collecting payment from a customer by pulling the funds directly from their bank account and transferring it to the merchant's account. It is referred to by different names in different countries, for example, in the United States it may be referred to as ACH and in the United Kingdom it is called UK Direct Debit.

Cash External

Cash is money in the physical form of currency, such as bank notes or coins.

CC Reference Transaction Electronic / External

This is a credit card reference transaction. If you need to re-charge a credit card and you are not storing the credit card information in your local database, you can perform a CC reference transaction. A reference transaction takes the existing credit card information that is on file and reuses it. This method of payment is available if PayPal is used as the payment gateway.

Check External

A check is a negotiable instrument instructing a financial institution to pay a specific amount of a specific currency from a specified demand account held in the maker/depositor's name with that institution.

Credit Card Electronic / External

Purchasers can use credit cards to buy goods based on the card holder’s promise to pay for these goods and services. Only Visa, Mastercard, American Express and Discover cards can be used at this time.

Debit Card Electronic / External

A debit card is also known as a banking card, check card or ATM card. It is used as an alternative to cash when making purchases; the funds for a debit card purchase are withdrawn directly from the bank account. Only Signature (or PIN-less) debit cards that have a Visa or Mastercard logo may be used.

PayPal Electronic / External

With PayPal, customers can send payments securely online using a stored value account that is linked to a credit card, Signature (PINless) debit card or bank account.

Wire Transfer External

A wire transfer is a method of transferring money from one person or institution (entity) to another. A wire transfer can be made from one bank account to another bank account or through a transfer of cash at a cash office.

Other External

Use this option for payment methods other than any of the above methods.