Payment runs pick up invoices for accounts that have auto-pay enabled and charges them for the amount on the invoice. Auto-pay is enabled in each individual customer account. To automate your payment processing, you can schedule payment runs to execute on a daily, weekly, or monthly basis for any duration of time.
The payment run is an asynchronous process running in the background, which means you can continue to use the Zuora application while the payment run is running.
You must have the Manage Payment Runs permission to be able to create, edit, cancel, and delete payments runs. This permission is enabled by default. When disabled, you can only view and download payment runs. An error message is returned if you try to perform actions for which you do not have permission. You must contact your Zuora tenant administrator to request a change to your user permissions.
To create a payment run:
The target date of the payment run must be on or before the date when the payment run is executed. Otherwise, the invoice might be charged by using an electronic payment method rather than by applying the credit balance. For example, if the payment run is executed on September 2 but you set the target date of the payment run to September 3, the credit balance amount might not be applied to the invoice.
The target date is the day you are collecting the payments. The run will collect outstanding invoices that have auto-pay enabled and that have been posted.
Completedmessage if the run was successful or an
Errorstatus if the run failed.
Because the next run is in the future, the scheduled payment runs that have not been executed show a status of
To create a new scheduled payment run:
The target date is the day you are collecting the payments for. The run will collect outstanding invoices that have auto-pay enabled and that have been posted.
The time of day should be considered in relation to when a bill run will complete. As one example of a good billing schedule, schedule your bill run at midnight. Allow time in the morning to review your bill run and post at 8 am. Schedule your payment run at 11 am after review.
Does not repeat,
Does not repeat, you are running what is effectively a single payment run.
Weekly, select the day or days of the week on which the payment run should execute, and enter a range of dates during which the payment runs are to run.
Daily, enter a range of dates during which the payment runs are to run every day.
Monthly, enter a range of dates during which the payment runs are to run every month.