日本語のコンテンツは機械翻訳されており、補助的な参照を目的としています。機械翻訳の精度は保証できません。英語版が正となります。また、現時点では検索機能は日本語での検索をサポートしていません。翻訳に関するフィードバックについては、docs@zuora.comに送信してください。

Configurable Payment Retry

Last updated

Dec 13, 2023
Save as PDF

With Configurable Payment Retry, you can define customer groups according to customer profiles and set up retry logic for failed electronic payments for the specific customer group with either of the following methods:

Configuring your retry logic manually - You can configure your custom retry logic for a customer group based on the payment gateway response codes.
Using AI-driven Smart Retry - You can use the AI-driven smart retry on a customer group to retry failed payments at optimal times. Smart retry utilizes machine learning to assist you in establishing an effective retry strategy. The machine learning model evaluates numerous subscriber characteristics and payment transactions to help identify optimal retry times to improve payment success. The machine learning model then automatically retries an account’s failed payment at the optimal times.

On the home page of Configurable Payment Retry, a group of metrics is presented for you to evaluate the effectiveness of your payment retry attempts.

Guide Contents