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Payment schedules use cases

Zuora

Payment schedules use cases

Canceling a payment schedule

  1. Create a Payment schedule PS-01 on September 18, 2024, with the following configurations:
  • Payment schedule date: September 20, 2024
  • Period: Monthly payment schedule
  • Occurrence: 3 instances

The following payment schedule items will be created, with the payment schedule PS-01 status set to active:

Payment schedule item

Schedule date

Status

PSI-01

September 20, 2024

Pending

PSI-02

October 20, 2024

Pending

PSI-03

November 20, 2024

Pending

  1. Cancel the Payment schedule PS-01 and set the cancel date to October 01, 2024, with the PS-01 status active:

Payment schedule item

Schedule date

Status

PSI-01

September 20, 2024

Pending

PSI-02

October 20, 2024

Canceled

PSI-03

November 20, 2024

Canceled

In this case, the PS-01 shows active because the PSI-01 is still pending. But you can see the other two PSIs are canceled.

Refunding a payment created from a payment schedule item 

  1. Create a Payment schedule PS-01 on September 18, 2024, with the following configurations:
    • Payment schedule date: September 17, 2024
    • Period: Monthly payment schedule
    • Occurrence: 3 instances

The following payment schedule items will be created, with the payment schedule PS-01 status set to active:

Payment schedule item

Schedule date

Status

PSI-01

September 17, 2024

Pending

PSI-02

October 17, 2024

Pending

PSI-03

November 17, 2024

Pending

After an hour, PSI-01 is collected and PAY-01 is generated, with the payment schedule PS-01 status set to active:

Payment schedule item

Schedule date

Status

PSI-01

September 20, 2024

Processed
(Payment: PAY-01)

PSI-02

October 20, 2024

Pending

PSI-03

November 20, 2024

Pending

  1. Cancel the Payment schedule PS-01 and set the cancel date to October 01, 2024,  with the PS-01 status canceled:

Payment schedule item

Schedule date

Status

PSI-01

September 20, 2024

Processed

PSI-02

October 20, 2024

Canceled

PSI-03

November 20, 2024

Canceled

  1. Refund the payment PAY-01 and a REF-01 is created. So, the PS-01 status shows active:

Payment schedule item

Schedule date

Status

PSI-01

September 20, 2024

Pending

PSI-02

October 20, 2024

Canceled

PSI-03

November 20, 2024

Canceled

In this case, the PS-01 shows active because the PSI-01 is still pending. But you can see the other two PSIs are canceled.