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Server-side tracking

Zuora

Server-side tracking

This method tracks user interactions by directly sending data from the server to an endpoint.

Prerequisites
  • The steps mentioned in this section must be performed by a developer or someone with technical programming knowledge.
  • Ensure the correct {region} and {hostname} values are used in the script URL.
  • Request for the endpoint URL from your account manager. This will be issued based on your current Zephr tenant ID and site ID. Along with the endpoint URL, you will receive a username and password for authentication. Use this credential pair to generate a Base64-encoded token for Basic Authentication. This token should be included in the authorization header of each payload, replacing the your-auth-token-here placeholder with the generated encoded value.

Access credentials and the authorization token are only required for server-side implementations.

Post Success

A successful response is indicated when "Result": 0 and the "Message" includes the phrase, Successfully for brand id # actionType. This confirms that the event tracking payload has been recorded correctly.

If you receive a different response, copy the full response body and share it with your onboarding or account manager for further investigation.

{"Result":0,"Message":"Successfully for brand id"}